Originally Posted by Lindy (Post 241525)

As for being 12.......not in a long time. I took your post to be in absolute support of the recent 'O Gram'. I have no problem posting stats indicating failures due to wx, engine failures (apparently the boeing has had two lately), missed dh's -- both scheduled and unscheduled, etc., but this recent email does not contain any relevant info. I do not know the secret handshake and/or code to ascertain its (true) meaning. BTW, wasn't one of the engine failures a divert to BNA??

Originally Posted by Latest "Zero" gram

My only, repeat only, intent is to highlight the fact that, “to a much greater degree than any
other employee group, every decision and/or action taken by a crewmember has the potential to
dramatically impact the level of service provided to our customers”.

Originally Posted by hamfisted (Post 241476)

Once again an "O"gram causes more confusion than provide substantial info. If for educational purposes, who exactly was educated with this info? Anybody that was educated, please enlighten me as to how we as a crew force can use this to enhance our performance in the future. And "don't fly BNA or Panama trips" doesn't count as education.

Originally Posted by iarapilot (Post 241684)

I was educated to the fact that "O" might read these boards, because he didnt sign his emails "O"!

Originally Posted by iarapilot (Post 241684)

I was educated to the fact that "O" might read these boards, because he didnt sign his emails "O"!

Originally Posted by Lindy (Post 241525)

BTW, wasn't one of the engine failures a divert to BNA??

Originally Posted by rolling thunder (Post 241408)

I dont understand the latest O Gram about this crew related service failure stuff. In my ten years at FedEx I have never seen a delay of any kind that was the crews fault.