FDX - Customer Service A+
 

Here' a story for you. Wife ordered a bike on the internet as a Christmas present for my son. Door bell rings, there's a UPS guy standing there with the bike at his feet....as my son answers the door. "Hey, a new bike!!" There goes that surprise....

Today, A FedEx truck pulls in the driveway, the driver gets out of his truck, comes to the door, rings the bell, I answer. He says, "Sir, I have a very large home kitchen toy in the back of the truck...I didn't want to ring the bell and leave it here, you know how kids run to the door when the doorbell rings (why, yes I do). What do you want me to do with it?" I go open the garage and we sneak it in....beautiful!

I introduced myself, thanked him and shook his hand.

Way to go brown! :mad:

Nicely done FedEx! :)

special
 

now...isn't that special...btw hope you tipped the fedex driver for providing the extra special service..after all, he doesn't make near as much as the ups driver (who works for ups versus the fedex driver who really is just an independent contractor...yada yada yada...)

TIC

Pilot7576

FedEx Ground Drivers are independent contractors. FedEx Express Drivers work for FedEx Express. ...yada yada yada.

drivers
 

and the consumer at their front door can tell this how???

Pilot7576

Truck with big green letters is FedEx Ground and also says Ground. Truck with big purple and orange letters is FedEx
Express.

http://www.post-gazette.com/pg/image...ground_500.jpg

http://www.mgcpuzzles.com/personaliz...ress-Truck.jpg

Express = Orange

Ground = Green

Even my 5 yr old daughter can tell the difference and has been able to for almost 2 yrs! :D Now you can, too! :rolleyes:

Image posting = FAIL! ;)

http://www.post-gazette.com/pg/image...ground_500.jpg

http://www.mgcpuzzles.com/personaliz...ress-Truck.jpg

Good grief, FedEx and UPS pilots arguing over who has the best drivers! I say we argue over who has the best looking female pilots!! You do! No, you do, no you do! :D:D:)

Dude..these pics are great. The Ground guy looks like he is on our MEC and the Express driver looks like a reject from an 80's hair band!

Hey, That Looks Like The Guy Who Delivered To My House!!!

As far as the chicks? NO WAY does brown have worse looking chicks than FDX...NO WAY!!!

AA ... I would bet a paycheck that THEY do! :confused: Freightpuppy posted a picture of her new new freightpuupy, pretty cute. I'm betting she's is too :-)

We have female pilots?? I hadn't noticed! Maybe at 0300 they all look like dudes.

So let me get this correct, UPS delivered the bike first??:mad:

everyone here missed the TIC...sheesh...

merry xmas to all of the fedex brands whoever they may work for...

Pilot7576

Wow, this is almost as stupid as the who is better military or civilian pilot arguement.

There's medication they can give you for that tic :eek:

That's not even an argument. Every check airmen knows its the Civilian, at least thats what they keep saying- <G>

There's only one way to determine who has the best drivers. See you at the first tee! :D

Just an observation:
I wondered how the Fedex Ground freight got to Hawaii? The Fedex Ground vans were parked next to the Fedex Express vans.
No wonder why Fedex Express business has been down.
I thought Tigers had the best looking female pilots??

OK, this is getting serious. Never mind that the UPS driver gave away the BIG secret about the bike before Christmas. That's small potatoes. What he did do was he lost my balls. Well, let me clarify. A few days ago I ordered about $150 worth of purple racquetballs, which were to be delivered today. But alas, when I got back from the gym tonight, they weren't there. But knowing the MO of the UPS drivers, I immediately launched a search and recovery mission for said balls.

So I turned all the external lights on and proceeded to walk around the whole house. But, again, my balls didn't surface. The good news is that during my trek around the house, I found a package that had been placed behind a shrub, that was "delivered" about a week ago, for my wife. My question is why would the UPS driver walk by our enclosed, lighted breezeway, climb up 3 unlit stairs and walk about 20 steps around an unlit garden, to our front door, that is never used, and also unlit, and then decide to place the package behind a bush? Why didn't he just put it in the breezeway, like they've done a million times before? It must have been a replacement driver, because our normal driver knows where to drop stuff.

Anyway, back to my balls. Along with an email confirmation of my order, was a UPS tracking number. so a little while ago I clicked on the link and found that indeed, my balls should be somewhere near or around my house. According to the disclaimer on the UPS web site, "if a signature is not required, the driver can just use his discretion and drop the package anywhere he desires." Needless to say, I took another walk around the house, this time at about 10:30 P.M., still to no avail. So tomorrow, I'll block out about an hour or two and spend most of it on hold, until some person, who probably doesn't speak English, tells me that "Yes", your balls were delivered at (7:30 P.M., according to the tracking information), and is there anything else that they can help me with.:D What a freakin way to run a railroad.

I'm seriously p!ssed. These balls don't grow on trees, you know.

JJ

http://www.timesnews.net/gnpics/78952FedEx.jpg

Let me preface this by saying that we've all had issues both FedEx and UPS.

But this is Funny

A few years back. I order a Dell Computer (I know stupid). It was shipped via UPS. When said computer didn't arrive I went on line to track it down. According to tracking number it had been delivered and sign for by someone. I called UPS, they acted like I was crazy. So I called Dell, they were responsive and started an investigation.

The next day UPS calls to tell me they "delivered it to Fedex" ?????

They said they couldn't find my address so they dropped it off at Fedex. They couldn't tell me where, just that since "fedex" was next to my name as an employee purchase, that fedex had it. I told them that Fedex had dozens of locations in the Memphis area and it might be helpful if they gave me a hint.

Two days later some nice guy from the mailroom at Fedex's Tech center, in Collierville (40 min away) called me to let me know my computer was there.

Dell apologized and refunded me my shipping. Never heard anything from UPS.

So JJ, let me get this straight.....you are telling me that you actually ordered and are anxiously waiting for a case of blue (and red) balls?:D

Man I know how you feel. Brown never gets a signature. I kept getting emails about a camera I bought and they delivered, that no one ever signed for. I thought about claiming it was never delivered. But then I just couldn't.
Then again my Rum balls were a great hit at the last party. Many requests for the them. They aren't purple though. I'd be interested in them.

Too good to pass up
 

OUCH! JJ, sorry to hear about your balls!


P.S. Merry Christmas and a healthy and Happy New Year!
fbh

The issue isn't that they didn't get a signature, because where I live, neither UPS or FedEx ever gets a signature. It's just that they've said it was delivered, and I never got it. Da Bums.:( Oh well, I guess as Fred Smith said "Christmas is dead." Glad I'm not a kid like Mayday, expecting a new Wii, or other such toy, or I'd be very unhappy.

JJ

JJ, have you found the package yet? I know how much you like to play.:D

He hasn't been to get to Bangcock in a long time. ;)

The balls, she no come yet! And I do miss Bangkok. Oh well, the problems with growing old.:D

JJ

An update: I just did another "track" of my package and now the UPS screen says "rescheduled delivery date: 18 Dec", instead of "delivered", as it had said last night. That's ok. At least I didn't have to spend time on the phone on hold, just to be told it had already been delivered.

JJ,

At your age, or any age for that matter, blue balls can be dangerous to your health. Pls check out the Thailand tourist department before it's too late!:D

Happy Festivus

Speaking of balls...
 

That reminds me:

Confucius say: baseball all wrong. Man with four balls cannot walk.:eek:

Merry Christmas all.

At 4:58 P.M. this evening, the UPS package car drove by and one of Santa's helpers chucked my balls out. The carton that they were in bounced across the driveway and stopped when it hit the garage. I'm happy that I'm again with balls, but really don't understand why, after they didn't deliver them on the day they were supposed to, they took all day, the next day, to actually get them to me. I would have thought that if they missed an afternoon delivery, that they would have put them on the truck, for delivery the next morning. Oh well.

And for all those of you who were concerned about my balls, thanks.;)

JJ

Are they sweaty?

Why would you care in the least?

This has to be a party foul!

It's Schweddy!

Saturday Night Live - NPR's Delicious Dish - Schweddy Balls - Video - NBC.com

Yeah, that's what I was talking about, I'm just too lazy to go get the video. You're Super, Mario.

Well then, that's completely different, altogether....