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-   -   j/s catering? (https://www.airlinepilotforums.com/cargo/54823-j-s-catering.html)

Adlerdriver 11-13-2010 09:17 AM

j/s catering?
 
I'm jumpseating from IND-ANC this week. Confirmed j/s on a 777 w/ Captain's permission.

Does anyone know why I can't submit a catering request. I get a red error message, "no catering reservation found". Never seen this. I've done this all the time with no problems on MD-11s from IND-ANC, but this is my first time on the 777.

J/S admin and catering weren't much help as they started questioning whether j/seaters get catering and said 5 days out was too early to request (which is wrong on both accounts). So, I gave up on them.

I just wondered if this is some kind of 777 issue or if anyone else has encountered this. Thanks.

MaydayMark 11-13-2010 09:31 AM

I wonder if you could call the old catering phone number and leave your order there? Please let us know if that works?

iarapilot 11-13-2010 11:15 AM

I did the 777 out of HKG last week, and had no problem with ordering catering. I also had the Captains permission. Maybe, some how, the catering system knows when an Air France 777 is on the flight, which you are not able to JS on....just a thought.

Tractor Bob 11-13-2010 11:28 AM

check the date. I bet the indy flight departs after midnight Z. Try the next day in the date block for catering. TB

kc10/c130 11-13-2010 12:03 PM

Go to Catering and at the bottom it gives you another option to list flight and date. Do this and it should pull it up and allow you to list your options. Good luck

JetJocF14 11-13-2010 02:21 PM

Bring lots of cookies............:rolleyes:

KnightFlyer 11-13-2010 03:49 PM

Maybe they'll let you touch their groovy 777 lanyard.:rolleyes:

Skimmology 11-13-2010 04:33 PM

The Z day versus the local day can effect the catering. Try the day prior and the day of.

Adlerdriver 11-13-2010 05:20 PM


Originally Posted by kc10/c130 (Post 900639)
Go to Catering and at the bottom it gives you another option to list flight and date. Do this and it should pull it up and allow you to list your options. Good luck

That's what I'm doing. I've always had to do it that way for a j/s.

If I select the day before or after it says no j/s reservation found. I've got the day for the flight correct. It sees the j/s I have that day, it just doesn't see a "catering reservation" whatever that is.

I don't care that much. I'll probably sleep all the way up there anyway and I've expended more effort on this than it's worth. Thanks for the help. I was mainly curious about the source of this problem and if it might be a frequent issue from now on (if it was 777 related).

Adlerdriver 11-13-2010 05:22 PM


Originally Posted by iarapilot (Post 900608)
........the catering system knows when an Air France 777 is on the flight, which you are not able to JS on....just a thought.

:confused: Say again? I wasn't aware we couldn't j/s on some of our 777s.

subicpilot 11-13-2010 08:15 PM

Only a problem if aircraft is double-crewed..
 

Originally Posted by Adlerdriver (Post 900755)
:confused: Say again? I wasn't aware we couldn't j/s on some of our 777s.

A couple of them can only handle two jumpers (due to oxygen configuration in the courier area, so I have been told...ask a 777 guy for the direct scoop), so if the aircraft is double-crewed, there is no room for additional jumpers. I have also been told that this is a permanent situation with these two aircraft.

subicpilot 11-13-2010 08:17 PM

As far as your catering issue, just follow the prompts "for hotel, limo, and catering needs, press 1 for the flight service desk..."

They can fix your catering issue.

USMCFDX 11-14-2010 06:54 AM


Originally Posted by subicpilot (Post 900847)
A couple of them can only handle two jumpers (due to oxygen configuration in the courier area, so I have been told...ask a 777 guy for the direct scoop), so if the aircraft is double-crewed, there is no room for additional jumpers. I have also been told that this is a permanent situation with these two aircraft.

The configuration of the Air France airplanes is supposed to be changed during next C check I have been told.

I have also been told there is this restriction, but I have also spoke to someone who rode in this airplane with 3 jumpers and a crew of 2, IND-MEM leg.

joepilot 11-14-2010 07:25 AM


Originally Posted by subicpilot (Post 900847)
A couple of them can only handle two jumpers (due to oxygen configuration in the courier area, so I have been told...ask a 777 guy for the direct scoop), so if the aircraft is double-crewed, there is no room for additional jumpers. I have also been told that this is a permanent situation with these two aircraft.

I was under the impression that all 121 aircraft had to be able to accomodate an FAA inspector in addition to the crew. Where would the Fed sit when you have four required crewmembers on the flight?

Joe

MacGuy2 11-14-2010 08:58 AM

You can only have 4 people on the Air France 777s. The 4 seats in the cockpit are the only ones with 'real' O2 masks. In the courier area the O2 masks are the pax carrier dixie cups. So, on a double crewed flight, the Feds don't get to participate.

I have also heard that the dixie cup masks will be changed out to the "normal" masks.

MG2

iarapilot 11-14-2010 10:24 AM

There are 3 tail numbers, and I think soon to be four, that you wont be able to sit in the back on, due to the O2 config. The ladies at JS Admin can tell you which planes these are.

MacGuy2 11-14-2010 02:28 PM

Actually, I think you can sit in the back. You will just have to come forward into the cockpit in the event that the O2 masks are required.

MG2

iarapilot 11-14-2010 03:59 PM


Originally Posted by MacGuy2 (Post 901136)
Actually, I think you can sit in the back. You will just have to come forward into the cockpit in the event that the O2 masks are required.

MG2


True...if the flight doesnt have 4 crew members.

N271FE 11-15-2010 12:46 AM

[QUOTE=iarapilot;901017]There are 3 tail numbers, and I think soon to be four, that you wont be able to sit in the back on, due to the O2 config. QUOTE]

Not true. It's only the 2 Air France birds (880/882) that have the dixie cup masks. The others (guggenheim) are/will be built to fdx specs.

The Walrus 11-15-2010 02:01 AM

[QUOTE=N271FE;901289]

Originally Posted by iarapilot (Post 901017)
There are 3 tail numbers, and I think soon to be four, that you wont be able to sit in the back on, due to the O2 config. QUOTE]

Not true. It's only the 2 Air France birds (880/882) that have the dixie cup masks. The others (guggenheim) are/will be built to fdx specs.

883 doesn't either.


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