FX - Expense Report Program Nightmare
#33
#34
Gets Weekends Off
Joined APC: Nov 2013
Posts: 2,756
That tidbit of info helped me a lot. I quickly did my expense report while they have the old system up, worked perfectly, like it always did before. I never understood why they changed something that was already user friendly and working, to something that was hard to read and didn't work.
#35
But I am with you, if it ain't Broke, don't fix it!
#38
Gets Weekends Off
Joined APC: Nov 2013
Posts: 2,756
"Because, the new Just culture is "we're not happy until you are Not happy"
But I am with you, if it ain't Broke, don't fix it!"
"But, but, but....someone needs a bonus!!"
"A lesson I learned all too well in the military, reorganization is the illusion of progress, is alive and well here at FedEx. "
All so true!!!!!!
But I am with you, if it ain't Broke, don't fix it!"
"But, but, but....someone needs a bonus!!"
"A lesson I learned all too well in the military, reorganization is the illusion of progress, is alive and well here at FedEx. "
All so true!!!!!!
#39
More Expense Report Follies
OK, this is a time zone conversion and CBA test for you. I am MEM based. I had a DH back to MEM with a show time of 0200Z/05May. (Z time and date.) Who knows what bid period the DH bank falls into...April or May?
Guess who else doesn't know that it falls into the April bid month? You're right, the expense report folks. I was just working on my April expense report and noticed that that DH bank wasn't included. I checked the discrepancy link and added the DH info and bank amount. This morning I had a crew notification that my attempt to add the bank had been denied. On the expense report was a note saying the bank was in May. I called the expense report people earlier today and was assured by them that I was wrong and they were right, it was supposed to be a May bank. I just could not seem to explain to them that they were mistaken. I have since pushed the issue up to a supervisor level where they are "investigating" the issue. (I mean how hard is it to figure out whether a DH is before or after 0130 LBT??)
So beware, if you have had one of these DHs that's close to the end of the bid month, look closely to make sure the DH bank is where it's supposed to be.
MG2
Guess who else doesn't know that it falls into the April bid month? You're right, the expense report folks. I was just working on my April expense report and noticed that that DH bank wasn't included. I checked the discrepancy link and added the DH info and bank amount. This morning I had a crew notification that my attempt to add the bank had been denied. On the expense report was a note saying the bank was in May. I called the expense report people earlier today and was assured by them that I was wrong and they were right, it was supposed to be a May bank. I just could not seem to explain to them that they were mistaken. I have since pushed the issue up to a supervisor level where they are "investigating" the issue. (I mean how hard is it to figure out whether a DH is before or after 0130 LBT??)
So beware, if you have had one of these DHs that's close to the end of the bid month, look closely to make sure the DH bank is where it's supposed to be.
MG2
#40
I thought that if your DH bank fell on one of the last days of the bid month which also happens to be the next calendar month (your case here, mine too) you had a choice as to which month you wanted to use the monies. I've filed expense reports before and the system has asked "which month?"
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