Airline Pilot Central Forums - Marriott goes Cheap!!!

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Quote:

Originally Posted by slopensoar (Post 1884233)

Spoke with both the Rewards Desk and Customer Care today after noticing that some of the previously credited points were removed from my account. Their story is that the "terms" have never allowed credit for "TVL" rates, but everyone (including the computer system) had allowed it for years. Sometime in the last year, Corporate decided to update the computer programming and enforce the existing policy (without notice or explanation).

For nearly six months, I was told that all of my missing stays would be fixed (including TVL stays). I continued to book stays with that rate only to be told the opposite now. More than the points, I'm very disappointed in how Marriott has chosen to handle all of this.

They have received significant feedback in the last few months and are aware of the grumblings online. I was encouraged to submit my concerns via email:

[email protected]

There are times when I miss the corporate days, but it was things like this that make me glad I got out of it.

So, I am a little confused. Does this apply to the "FBO rates" that we get when booking a room though them? If you get a room using the discounted rate..you no longer get any points?

Quote:

Originally Posted by ThreeGreens (Post 1892241)

So, I am a little confused. Does this apply to the "FBO rates" that we get when booking a room though them? If you get a room using the discounted rate..you no longer get any points?

The "FBO Rates" are locally negotiated rates and will count for your nights and points.

I think.... I think, if you buy anything like a drink or a burger you'll get credit for the stay. As long as you have one charge that is not the room and room tax.

Quote:

Originally Posted by Captain Quint (Post 1892755)

I think.... I think, if you buy anything like a drink or a burger you'll get credit for the stay. As long as you have one charge that is not the room and room tax.

I will test this theory!! Will report back.

I don't use any coupon codes. I fly an entry-level turboprop, and the hotel cost is usually less than the GPU and overnight fee. I am a good steward of company money, but I have never been in a situation where I had to use one of these. I pretty much stick to Marriott properties, then Hilton as a last resort. The only time I slummed it was when I flew freight and had to stay in some Comfort and Sleep Inns, due to company restrictions.

Quote:

Originally Posted by SayAlt (Post 1850865)

Hmmmmmm. Might be about time to sell this one...

http://s02.imageupper.com/1/2/L1427470436792214_1.png

This was a prescient call. If you hurry, there's still time to get out at a decent price.

Did you get out?? Hindsight made this one a no-brainer from both a fundamental and technical trading standpoint. Traders would have gone short and made $$.

http://imageupper.com/s02/1/3/R1441278670795885_1.png

Quote:

Originally Posted by RI830 (Post 1892978)

I will test this theory!! Will report back.

So where is the report back?

Quote:

Originally Posted by SayAlt (Post 1850865)

Hmmmmmm. Might be about time to sell this one...

http://s02.imageupper.com/1/2/L1427470436792214_1.png

http://s18.postimg.org/k3s5gercp/Marriott2.png

bump