Originally Posted by Karnak

Excellent point! We're always going to be judged. Comes with the job. Wear a uniform, and people are going to stop you to ask non-pilot questions in the airport. They're also going to judge us based on our landing, even if we handle it masterfully in difficult circumstances.

Being expected to intervene in a disturbance on "our property" is part of that.

So your point about which situations would make us intervene is the core of this issue. Well done. Let's see if it will draw more responses.

I'll try:

> 2 kids (12 or under) tussling with no parents around? I'm in. ("supervisory liability")
> An elderly person being attacked by a young adult? I'm in.
> 2 women whapping and choking, as in this incident? I keep others from getting hurt, while I score it like a wrestling ref (Take down, Escape, Reversal) from a safe distance.
> 2 deadheading pilots who are senior to me grappling like sumos? I enlist able-bodied volunteers to help me shove them off the jet bridge.

Seriously, I can imagine scenarios that would cause me to intervene...and others that would not.

Originally Posted by 3 green

Guy should have been heading for the employee bus or to grab food before next flight, and not saying goodbye. Problem would have been averted.

Originally Posted by Hank Kingsley

Can't wait for the next CQ training. How to handle a jetway brawl. How to...

Originally Posted by Viking busdvr

The BIG question is how far is the company willing to back you up when you decide to "take action " and it blows up on social media?

Originally Posted by tomgoodman

Yeah, and that avoids the risk of a sensitive passenger taking offense at the word "goodbye", due to its religious etymology.

Originally Posted by gliderguider

That would require IT to be able to launch a QCQ

Originally Posted by 3 green

They have set up an executive level task force to solve the problems with CQ before the next one comes out.