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-   -   Spirit (meltdown) Pass (https://www.airlinepilotforums.com/delta/103154-spirit-meltdown-pass.html)

NavyFlyer 05-12-2017 03:36 PM

Spirit (meltdown) Pass
 
Trying to book my 2 free round trip tix from SEA to SYD earned as a result of this summers IT meltdown. Literally hundreds of seats available on DL metal, but the system will not let me book a flight out to SYD (only return flights seem to be available for selection).

I've tried every date plus/minus 2 weeks.

I'm booking 8 mos out, and tons of seats are available. I didn't think these spirit passes had black out days (much less months).

Anyone else have this problem and a possible solution?




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iaflyer 05-13-2017 05:19 AM

I just tried it and I have the opposite problem - I can select an outbound (SEA-LAX-SYD) just fine, but there are no seats available SYD-LAX-SEA for any of a dozen dates (I just randomly picked some dates in June)

I would call the Employee Service Center and talk to the travel people there.

iceman49 05-13-2017 06:06 AM

Try a different city pair.

GliderCFI 05-13-2017 07:29 AM

Yep. Booked months out for my parents to Munich last fall, same issue. I called the benefits hotline and I was told revenue management makes the decision to release seats "if they think they won't sell all seats." I drafted an ask Ed letter asking why we were offered something with no fine print only to have it bait and switched. Went through the CPO instead, had an answer in 24 hours and suddenly all seats were available for booking. It's as if no one told revenue people that the passes existed. I suggest going through your CPO to get them to release their grip. If all else fails, send that ask Ed that I never did, and ask for another pair for the most recent meltdown too :)

MFan97 05-13-2017 09:16 AM

Any business class/comfort plus opportunities when we use these?

Dirtdiver 05-13-2017 09:18 AM

With the OGT passes, they capped how many could be booked on a given flight, regardless of the number of empty seats. So someone may have beat you to those days.

Dirtdiver 05-13-2017 09:21 AM


Originally Posted by MFan97 (Post 2363198)
Any business class/comfort plus opportunities when we use these?

Yes, your pass guarantees you a coach seat and you get to PSUP, which puts you ahead of all the regular nonrevs

NavyFlyer 05-13-2017 09:32 AM


Originally Posted by GliderCFI (Post 2363126)
Yep. Booked months out for my parents to Munich last fall, same issue. I called the benefits hotline and I was told revenue management makes the decision to release seats "if they think they won't sell all seats." I drafted an ask Ed letter asking why we were offered something with no fine print only to have it bait and switched. Went through the CPO instead, had an answer in 24 hours and suddenly all seats were available for booking. It's as if no one told revenue people that the passes existed. I suggest going through your CPO to get them to release their grip. If all else fails, send that ask Ed that I never did, and ask for another pair for the most recent meltdown too :)



Thanks. Will talk to CPO on Monday.


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NavyFlyer 05-13-2017 09:33 AM


Originally Posted by Dirtdiver (Post 2363202)
With the OGT passes, they capped how many could be booked on a given flight, regardless of the number of empty seats. So someone may have beat you to those days.



I'd agree with you except that EVERY flight for 2.5 months is blacked out, all with open seats.


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Hank Kingsley 05-13-2017 06:21 PM

Leo Mullin doesn't have a problem.

badflaps 05-14-2017 12:34 AM


Originally Posted by Hank Kingsley (Post 2363441)
Leo Mullin doesn't have a problem.

At least they cut off the babe's passes.:D

MFan97 05-14-2017 09:37 AM


Originally Posted by Dirtdiver (Post 2363205)
Yes, your pass guarantees you a coach seat and you get to PSUP, which puts you ahead of all the regular nonrevs

In other words, flying internationally, there's a pretty good chance given that the upgrade list is much shorter? Very nice.

Indy 05-15-2017 04:45 AM


Originally Posted by MFan97 (Post 2363621)
In other words, flying internationally, there's a pretty good chance given that the upgrade list is much shorter? Very nice.

Unless you're returning through AMS...KLM gate agents play by their own rules and will not honor the Spirit spas PSUP. Ask me how I know.

iceman49 05-15-2017 03:37 PM

You need to elevate it to the supervisor, and if that does not work elevate it again. They tried that with me, it didn't work.

Egg320 05-17-2017 10:55 AM

Base seniority
 
What bases are most junior thru to your most senior in that order?

Dodo 05-17-2017 11:01 AM


Originally Posted by Egg320 (Post 2364927)
What bases are most junior thru to your most senior in that order?

To redeem a meltdown pass?!
Perhaps you meant to find a different thread?!:D

gloopy 05-20-2017 07:53 PM

When are we getting the passes for the meltdown that was way worse than the meltdown we originally got the passes for because it was such a bad meltdown?

tunes 05-21-2017 06:05 AM


Originally Posted by gloopy (Post 2366737)
When are we getting the passes for the meltdown that was way worse than the meltdown we originally got the passes for because it was such a bad meltdown?

we got an awesome full shared rewards instead....makes sense.


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