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-   -   DAL wins WSJ 2019 best airline for service (https://www.airlinepilotforums.com/delta/126702-dal-wins-wsj-2019-best-airline-service.html)

SonicFlyer 01-15-2020 10:16 AM

DAL wins WSJ 2019 best airline for service
 
https://www.youtube.com/watch?v=ZWEwgsKb690

deltabound 01-15-2020 12:26 PM

That was neat.

My god though, what happened to American?

After watching that breakdown of different markers, with AA in the lowest/most undesirable tier for so many metrics, I'm half tempted to look at Spirit before looking at American for those rare instances when $$$ must be spent on actual airfare.



Yikes. How, exactly, does DP stay in charge?

Big E 757 01-15-2020 01:11 PM


Originally Posted by deltabound (Post 2957480)
That was neat.

My god though, what happened to American?

After watching that breakdown of different markers, with AA in the lowest/most undesirable tier for so many metrics, I'm half tempted to look at Spirit before looking at American for those rare instances when $$$ must be spent on actual airfare.



Yikes. How, exactly, does DP stay in charge?

Blames it on unions and weather and the Max grounding.

Jaww 01-15-2020 01:13 PM


Originally Posted by Big E 757 (Post 2957507)
Blames it on unions and weather and the Max grounding.

Well we blame it on the weather too...the unprecedented summer weather, that is always precedented.

El Peso 01-15-2020 02:26 PM


Originally Posted by deltabound (Post 2957480)
That was neat.

My god though, what happened to American?

After watching that breakdown of different markers, with AA in the lowest/most undesirable tier for so many metrics, I'm half tempted to look at Spirit before looking at American for those rare instances when $$$ must be spent on actual airfare.



Yikes. How, exactly, does DP stay in charge?

it’s quite simple really. 2019’s terrible operating performance is a direct result of toxic relations with AA mechanics. So to fix the problem in 2020, Mr. Parker decided to add pilots and flight attendants to that list as well, bringing the total of AA employees currently in contract negotiations to over 85,000. Yup 2020 is going to be fun to watch. Congrats to Delta. They couldn’t ask for a better competitor.

N6279P 01-15-2020 04:55 PM

Better slap another self-congratulatory sticker next to the boarding door.

iaflyer 01-15-2020 05:39 PM


Originally Posted by deltabound (Post 2957480)
That was neat.

My god though, what happened to American?

After watching that breakdown of different markers, with AA in the lowest/most undesirable tier for so many metrics, I'm half tempted to look at Spirit before looking at American for those rare instances when $$$ must be spent on actual airfare.

Well, here's one example:

http://3rjfy21znlo631twxe405qqvzc4-w...129_061922.jpg

American's business class seating on some A321s doesn't have any seatback video - you need to bring your own iPad or whatever, and put it in that empty space. I kid you not...

While not everyone watches the screen, if I was paying the $$$ for the seat, I'd really like to have the option - especially when many Delta planes have it in business class, and coach - in every seat.

sailingfun 01-15-2020 06:25 PM


Originally Posted by deltabound (Post 2957480)
That was neat.

My god though, what happened to American?

After watching that breakdown of different markers, with AA in the lowest/most undesirable tier for so many metrics, I'm half tempted to look at Spirit before looking at American for those rare instances when $$$ must be spent on actual airfare.



Yikes. How, exactly, does DP stay in charge?

Have you ever actually ridden in coach on Spirit?

Der Meister 01-15-2020 07:32 PM


Originally Posted by Jaww (Post 2957508)
Well we blame it on the weather too...the unprecedented summer weather, that is always precedented.

Rofl! I think we have some nasty gumm stuck to our shoes. That has exacerbated the already mounting staffing problems. One cound say the operation was gummed up. ;-D


Originally Posted by sailingfun (Post 2957697)
Have you ever actually ridden in coach on Spirit?

The fact that you say spirit has a coach class says all I to know...considering they dont have a "coach" class as they are a single class configuration (high density is the technical term) airline... this comes from personal experience working for a ULCC. For the record I'd much rather fly on a ULCC because at least I get what I paid for unlike at AA...

Baradium 01-15-2020 09:58 PM


Originally Posted by Der Meister (Post 2957735)
Rofl! I think we have some nasty gumm stuck to our shoes. That has exacerbated the already mounting staffing problems. One cound say the operation was gummed up. ;-D



The fact that you say spirit has a coach class says all I to know...considering they dont have a "coach" class as they are a single class configuration (high density is the technical term) airline... this comes from personal experience working for a ULCC. For the record I'd much rather fly on a ULCC because at least I get what I paid for unlike at AA...

Doesn't spirit have a section of quasi first class seats just with no extra service? I know it's at least extra legroom.


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