Originally Posted by Rooster435 (Post 3900014)

Update on my pay issue in a reserve month with IQ training.

Ended up doing 5 crew assist pay inquiries. All 5 closed out without resolution. ( A mix of we calculated it correctly, to routed to the wrong person, to don’t know). Each crew assist case I included a detailed break down of how my reserve guarantee was supposed to be calculated as well as copies of the page in SRH that shows how to do the calculations and a link to the online calculator that does the calculation for you. I even showed the CPO time cards of guys I’m going thru training with that bid reserve and got paid correctly.

In the end was told, sorry we all thinks it’s correct.

Beyond frustrating, compounded by the fact that I have no visibility on who’s actually making these calls and can’t talk to them to explain what’s going on.

Submitted an STS, hopefully the union can get it straightened out several months from now.

Originally Posted by RightSide (Post 3899966)

Did anyone receive an email from the company about reroute pay adjustment shortage? They mentioned certain pilots have been shorted and I’m an affected pilot, but I don’t know where to look to see how much. They said all the pilots pay will pay out April 15th.

Originally Posted by Rooster435 (Post 3900014)

Update on my pay issue in a reserve month with IQ training.

Ended up doing 5 crew assist pay inquiries. All 5 closed out without resolution. ( A mix of we calculated it correctly, to routed to the wrong person, to don’t know). Each crew assist case I included a detailed break down of how my reserve guarantee was supposed to be calculated as well as copies of the page in SRH that shows how to do the calculations and a link to the online calculator that does the calculation for you. I even showed the CPO time cards of guys I’m going thru training with that bid reserve and got paid correctly.

In the end was told, sorry we all thinks it’s correct.

Beyond frustrating, compounded by the fact that I have no visibility on who’s actually making these calls and can’t talk to them to explain what’s going on.

Submitted an STS, hopefully the union can get it straightened out several months from now.

Originally Posted by cencal83406 (Post 3900019)

When the union gets you paid don’t forget to FCR that the pay specialists are wrong and need to be retrained.

Originally Posted by cencal83406 (Post 3900019)

When the union gets you paid don’t forget to FCR that the pay specialists are wrong and need to be retrained.

Originally Posted by Viper25 (Post 3900036)

Are people doing this?

Originally Posted by Johnnychimpo (Post 3900020)

sure did. Kinda funny how the whole email was centered on pay transparency, and then there wasn’t anything in the email about how/when this happened, or where to look to figure out how much I’m owed. “Trust me bro, we got it right this time.”

Originally Posted by PositiveRate20 (Post 3900062)

And if you have any questions, reach out via Jetatream. I have a question. What the heck is jetstream?

Originally Posted by PositiveRate20 (Post 3900062)

And if you have any questions, reach out via Jetatream. I have a question. What the heck is jetstream?

Originally Posted by PositiveRate20 (Post 3900062)

And if you have any questions, reach out via Jetatream. I have a question. What the heck is jetstream?

Originally Posted by cencal83406 (Post 3900073)

As fangs wrote, it’s a pay inquiry. Jetstream is what the company facing side is called.