the app is really really disappointing
11-20-2013, 02:12 PM
#21
I'm a man of my word.
Joined APC: Jul 2008
Position: Devil's Advocate
Posts: 2,883
Originally Posted by TonyC
And my question is this. How can someone who is not part of a community presume to know what is good for that community? What are your pilot credentials?
I didn't intend to engage beyond my first comment, but your response reeks of disingenuity, dishonesty, insincerity, or hypocrisy -- I'm not sure which, but none are good.
So let's just skip the big words and say, that's not true.
Tapatalk is something that "is good for the community and it will increase engagement."
When a participant at the other Pro Pilot forum approached the Administrator with the idea of installing the Tapatalk plugin so users could use the app, it was installed the very same day. That Forum runs on the latest version of vBulletin and the latest version of Tapatalk, and the result is more people have more access to the Forums, and there's no thread where people complain about the limited or broken features of a home-built smartphone app.
Same thing happened with ForumRunner. User asks, Administrator responds. (Bonus: Starting with vBulletin 4.1.12, ForumRunner is built in.)
The thing is, the decision to not use Tapatalk here has nothing to do with what "is good for the community and will increase engagement." It has to do with the fact that Internet Brands now OWNS ForumRunner, so it would be a conflict of BUSINESS interest to run a competing app on an Internet Brands Forum.
The first sentence of the first post of this thread exclaims, "Whatever the reason for not using tap talk it's not good enough." You've conveniently failed to address that issue, and instead made excuses for why the current app falls short. That's a dollars and cents decision that makes NO common sense, and it has nothing to do with what "is good for the community and it will increase engagement."
That's just the truth.
Finally, and I'll hush.
If you were a part of the community, or knew anything about it, you would know that pilots always complain. It's part of our DNA. If pilots grumbling will keep you from making improvements, there will never be any.
Upgrade vBulletin, install Tapatalk, pilots will whine, and then they'll be happy again.
Or not..
I didn't intend to engage beyond my first comment, but your response reeks of disingenuity, dishonesty, insincerity, or hypocrisy -- I'm not sure which, but none are good.
So let's just skip the big words and say, that's not true.
Tapatalk is something that "is good for the community and it will increase engagement."
When a participant at the other Pro Pilot forum approached the Administrator with the idea of installing the Tapatalk plugin so users could use the app, it was installed the very same day. That Forum runs on the latest version of vBulletin and the latest version of Tapatalk, and the result is more people have more access to the Forums, and there's no thread where people complain about the limited or broken features of a home-built smartphone app.
Same thing happened with ForumRunner. User asks, Administrator responds. (Bonus: Starting with vBulletin 4.1.12, ForumRunner is built in.)
The thing is, the decision to not use Tapatalk here has nothing to do with what "is good for the community and will increase engagement." It has to do with the fact that Internet Brands now OWNS ForumRunner, so it would be a conflict of BUSINESS interest to run a competing app on an Internet Brands Forum.
The first sentence of the first post of this thread exclaims, "Whatever the reason for not using tap talk it's not good enough." You've conveniently failed to address that issue, and instead made excuses for why the current app falls short. That's a dollars and cents decision that makes NO common sense, and it has nothing to do with what "is good for the community and it will increase engagement."
That's just the truth.
Finally, and I'll hush.
If you were a part of the community, or knew anything about it, you would know that pilots always complain. It's part of our DNA. If pilots grumbling will keep you from making improvements, there will never be any.
Upgrade vBulletin, install Tapatalk, pilots will whine, and then they'll be happy again.
Or not..
11-20-2013, 03:57 PM
#22
Line Holder
Joined APC: May 2010
Posts: 25
Originally Posted by TonyC
The thing is, the decision to not use Tapatalk here has nothing to do with what "is good for the community and will increase engagement." It has to do with the fact that Internet Brands now OWNS ForumRunner, so it would be a conflict of BUSINESS interest to run a competing app on an Internet Brands Forum.
The first sentence of the first post of this thread exclaims, "Whatever the reason for not using tap talk it's not good enough." You've conveniently failed to address that issue, and instead made excuses for why the current app falls short. That's a dollars and cents decision that makes NO common sense, and it has nothing to do with what "is good for the community and it will increase engagement."
That's just the truth.
Finally, and I'll hush.
If you were a part of the community, or knew anything about it, you would know that pilots always complain. It's part of our DNA. If pilots grumbling will keep you from making improvements, there will never be any.
Upgrade vBulletin, install Tapatalk, pilots will whine, and then they'll be happy again.
Or not.
.
The first sentence of the first post of this thread exclaims, "Whatever the reason for not using tap talk it's not good enough." You've conveniently failed to address that issue, and instead made excuses for why the current app falls short. That's a dollars and cents decision that makes NO common sense, and it has nothing to do with what "is good for the community and it will increase engagement."
That's just the truth.
Finally, and I'll hush.
If you were a part of the community, or knew anything about it, you would know that pilots always complain. It's part of our DNA. If pilots grumbling will keep you from making improvements, there will never be any.
Upgrade vBulletin, install Tapatalk, pilots will whine, and then they'll be happy again.
Or not.
.
Even if we went with tapatalk, by your own admission you'd probably be grumbling about that too so clearly there's no winning with you TonyC. Alas, we still push forward with our apparently insincere motivations, in direct consultation with the moderators (i.e. pilots) and Admins (the pilot founders of APCF who are still actively engaged in running the community, fyi). Looking forward, we will start exploring migrating to vb4 and fixing the mobile app. Thank you, as always, for your candid feedback.
11-20-2013, 05:35 PM
#23
Organizational Learning
Joined APC: Nov 2005
Position: Directly behind the combiner
Posts: 4,948
Steve,
I'm just trying to keep everybody honest about this issue, OK?
I think this whole tapatalk decision from about 3 years ago was previously addressed elsewhere in the forum ...
http://www.airlinepilotforums.com/si...martphone.html
August, 2010: HSLD explained that the plugin for the site would cost $3000. That's a reasonable reason to choose not to install, even though someone posted that the Tapatalk website implies it was free.
January, 2011, same thread: Request renewed, text from website copied in post to show that it's free to the Forum Owner. No answer.
February, 2011, same thread: Request renewed, denied, no reason given.
October, 2012, same thread: Request renewed, no response.
June, 2013, same thread: Request renewed, still free to the forum owner, no response.
July, 2013, same thread: Broken record: Request renewed, still free to the forum owner.
YOU, Steve, replied, "we have looked into tapatalk in the past and decided it was not the right solution for us." So, you knew all that.
So, let's clarify ...
... but just to clarify, we went with a custom-built mobile app rather than pay a third party ...
... is a ... let me be generous ... is a misrepresentation. It has NOTHING to do with paying a third party. It's FREE, as in NO cost, NO paying ANYbody ANYthing.
Instead, you pushed the APF Mobile App which is the subject of this complaint thread.
... ultimately we made the rational business decision that we would prefer to ... hopefully build a better product.
In that endeavor you have fallen short.
This all pre-dates our ownership of ForumRunner ...
But it does NOT pre-date the August, 2008 acquisition by Internet Brands of Airline Pilot Central.
Even if we went with tapatalk, by your own admission you'd probably be grumbling about that too so clearly there's no winning with you TonyC.
I doubt you care about winning with me, and that's not important, that's not the point. If you install Tapatalk, great -- I might use it. I used the APF Mobile App once -- uninstalled. I am happy with my Chrome browser on my Nexus 4, thankyouverymuch.
I was motivated to post because there were misrepresentations made about the "history" of this forum and Tapatalk, and I just want to set the record straight. It's so much easier to keep the stories straight when you just stick to the truth.
This is why Internet Brands will not install Tapatalk on any Internet Brands Forums -- Internet Brands owns Forum Runner, a competitor of Tapatalk.
Plain and simple.
... we still push forward ... in direct consultation with the moderators (i.e. pilots) and Admins (the pilot founders of APCF who are still actively engaged in running the community, fyi).
It's only because the pilot founders have become (for understandable reasons) less actively engaged that they've been reduced to consultants, and we see more strange names with ADMINISTRATOR under their names telling us why we're wrong.
(BTW, did you ever get HuggyU2 an answer to his PM Inbox question?)
.
I'm just trying to keep everybody honest about this issue, OK?
Originally Posted by Gilbola
I think this whole tapatalk decision from about 3 years ago was previously addressed elsewhere in the forum ...
http://www.airlinepilotforums.com/si...martphone.html
August, 2010: HSLD explained that the plugin for the site would cost $3000. That's a reasonable reason to choose not to install, even though someone posted that the Tapatalk website implies it was free.
January, 2011, same thread: Request renewed, text from website copied in post to show that it's free to the Forum Owner. No answer.
February, 2011, same thread: Request renewed, denied, no reason given.
October, 2012, same thread: Request renewed, no response.
June, 2013, same thread: Request renewed, still free to the forum owner, no response.
July, 2013, same thread: Broken record: Request renewed, still free to the forum owner.
YOU, Steve, replied, "we have looked into tapatalk in the past and decided it was not the right solution for us." So, you knew all that.
So, let's clarify ...
Originally Posted by Gilbola
... but just to clarify, we went with a custom-built mobile app rather than pay a third party ...
Instead, you pushed the APF Mobile App which is the subject of this complaint thread.
Originally Posted by Gilbola
... ultimately we made the rational business decision that we would prefer to ... hopefully build a better product.
Originally Posted by Gilbola
This all pre-dates our ownership of ForumRunner ...
Originally Posted by Gilbola
Even if we went with tapatalk, by your own admission you'd probably be grumbling about that too so clearly there's no winning with you TonyC.
I was motivated to post because there were misrepresentations made about the "history" of this forum and Tapatalk, and I just want to set the record straight. It's so much easier to keep the stories straight when you just stick to the truth.
This is why Internet Brands will not install Tapatalk on any Internet Brands Forums -- Internet Brands owns Forum Runner, a competitor of Tapatalk.
Plain and simple.
Originally Posted by Gilbola
... we still push forward ... in direct consultation with the moderators (i.e. pilots) and Admins (the pilot founders of APCF who are still actively engaged in running the community, fyi).
(BTW, did you ever get HuggyU2 an answer to his PM Inbox question?)
.
12-06-2013, 04:57 PM
#27
I'm a man of my word.
Joined APC: Jul 2008
Position: Devil's Advocate
Posts: 2,883
Originally Posted by Gilbola
i see the expanded white space which is for the quick reply area. Are you still experiencing the bugs previously reported?
1. Lots of space below some posts that isn't put there by the poster.
2. Overlapping text from one post onto the next.
3. Inability to read posts in their entirety when a single post is selected for reading. It cuts off the last few lines of text.
4. App doesn't not recognize non-English symbols (e.g. pasión typed via the app produces pasión). No bueno, señor
I'd take screen shots and stuff but that's a little more time-consuming than I'm willing to work considering this is pro bono.
Also, I put in quite a few updates to my airline's profile and still haven't seen any changes. Brandi knows about it, said she'd try to get whoever's in charge of that to contact me but I haven't heard from her/them either. I'd keep it super up-to-date, you guys just gotta give me the opportunity.
12-11-2013, 12:22 PM
#28
Line Holder
Joined APC: May 2010
Posts: 25
Originally Posted by CaptainCarl
Nope but numerous news ones have shown their ugly little heads:
1. Lots of space below some posts that isn't put there by the poster.
2. Overlapping text from one post onto the next.
3. Inability to read posts in their entirety when a single post is selected for reading. It cuts off the last few lines of text.
4. App doesn't not recognize non-English symbols (e.g. pasión typed via the app produces pasión). No bueno, señor
I'd take screen shots and stuff but that's a little more time-consuming than I'm willing to work considering this is pro bono.
Also, I put in quite a few updates to my airline's profile and still haven't seen any changes. Brandi knows about it, said she'd try to get whoever's in charge of that to contact me but I haven't heard from her/them either. I'd keep it super up-to-date, you guys just gotta give me the opportunity.
1. Lots of space below some posts that isn't put there by the poster.
2. Overlapping text from one post onto the next.
3. Inability to read posts in their entirety when a single post is selected for reading. It cuts off the last few lines of text.
4. App doesn't not recognize non-English symbols (e.g. pasión typed via the app produces pasión). No bueno, señor
I'd take screen shots and stuff but that's a little more time-consuming than I'm willing to work considering this is pro bono.
Also, I put in quite a few updates to my airline's profile and still haven't seen any changes. Brandi knows about it, said she'd try to get whoever's in charge of that to contact me but I haven't heard from her/them either. I'd keep it super up-to-date, you guys just gotta give me the opportunity.
Regarding the airline profile updates, i know we're working on them. Not sure what the specific hold-up is but sometimes when airlines merge and/or change names, etc it's not as easy to make those changes. We definitely appreciate the updates so please keep them coming in, usually it's a relatively simple straightforward process that gets quick turnaround.
05-30-2014, 04:09 PM
#29
Line Holder
Joined APC: May 2010
Posts: 25
Don't know if you all saw the announcement: http://www.airlinepilotforums.com/ru...t-central.html
I hope the Tapatalk app (or Forumrunner) are better experiences than the current mobile app. We are working on a simple mobile skin for the browser experience but I don't have a time table on launch for that since development has just begun. Thanks for your feedback and patience.
I hope the Tapatalk app (or Forumrunner) are better experiences than the current mobile app. We are working on a simple mobile skin for the browser experience but I don't have a time table on launch for that since development has just begun. Thanks for your feedback and patience.
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