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sailingfun 10-28-2024 11:27 AM

New DOT rules on refunds
 
It's about time these rules took effect. Now if we can get EU261 type protections for delays.

https://www.yahoo.com/news/airlines-...040527643.html

Blip 10-28-2024 01:11 PM

So if the flight is delayed 3/6h passengers just get get price of the rest of the ticket automatically refunded?

I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.


ReadOnly7 10-28-2024 01:48 PM


Originally Posted by sailingfun (Post 3848205)
It's about time these rules took effect. Now if we can get EU261 type protections for delays.

https://www.yahoo.com/news/airlines-...040527643.html

yeah….I always root for things that make my company lose money….🙄

GogglesPisano 10-28-2024 02:24 PM

Who pays when it's an ATC delay? The FAA?

PhoenixWave 10-28-2024 06:42 PM

Absolutely! It’s great to see more protections coming into play.

cencal83406 10-28-2024 06:48 PM


Originally Posted by Blip (Post 3848238)
So if the flight is delayed 3/6h passengers just get get price of the rest of the ticket automatically refunded?

I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.


aviation industry labor in Europe was in this position well prior to EU 261. The main difference is we have the RLA.

in a nutshell… if the company gets rid of a fleet and you’re on the fleet, you’re not protected by your seniority list position from being surplussed. That said, I don’t know if any ECA / IALPA airlines have an equivalent section in their CBAs that spells out seniority and its function for the workers.

sailingfun 10-28-2024 06:59 PM


Originally Posted by Blip (Post 3848238)
So if the flight is delayed 3/6h passengers just get get price of the rest of the ticket automatically refunded?

I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.

If your flight is delayed more than 3 hours you can opt to not fly and get a refund. If you fly you pay. Seems quite fair to me.

sailingfun 10-28-2024 07:07 PM


Originally Posted by ReadOnly7 (Post 3848247)
yeah….I always root for things that make my company lose money….🙄

They predicted EU261 would crush the airline industry in Europe. What actually happened was the airlines did just fine and improved their operations. The refund option is actually already in place and the good US airlines are processing refunds in a reasonable fashion. Others not so much and those airlines will need to improve. There is zero reason to have to spend months arguing with a airline as my daughter did to get a refund after they canceled your flight with no rebooking options for 3 days. When a family of 5 has their 1 yearly vacation crushed and loses thousands it's simply not right when they could have been rebooked on another airline as EU261 would have required.
EU 261 is in effect for US airlines flying from Europe and any onward connections in the US. US airlines seem to be handling it fine and Europe is extremily profitable.

JohnnyBekkestad 10-29-2024 12:35 AM


Originally Posted by sailingfun (Post 3848316)
They predicted EU261 would crush the airline industry in Europe. What actually happened was the airlines did just fine and improved their operations. The refund option is actually already in place and the good US airlines are processing refunds in a reasonable fashion. Others not so much and those airlines will need to improve. There is zero reason to have to spend months arguing with a airline as my daughter did to get a refund after they canceled your flight with no rebooking options for 3 days. When a family of 5 has their 1 yearly vacation crushed and loses thousands it's simply not right when they could have been rebooked on another airline as EU261 would have required.
EU 261 is in effect for US airlines flying from Europe and any onward connections in the US. US airlines seem to be handling it fine and Europe is extremily profitable.

exactly, and I’ll provide a couple of examples.
I fly between Chicago and Europe quite a bit. And I always try to do my connection in Europe rather than in the US.
i am 3 for 3 this year with connections in the US that blew up in my face with delays that made me miss my Connection flight to Europe. And the airline did nothing for me. On one of the occasions in JFK they were unable to rebook me until 3 days later and they wanted me to pay for my accommodations in New York.
Had something like this happened in Europe you would have had hotel, food, new ticket and reimbursement.


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