New DOT rules on refunds
#1
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Gets Weekends Off
Joined: Feb 2008
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Likes: 189
It's about time these rules took effect. Now if we can get EU261 type protections for delays.
https://www.yahoo.com/news/airlines-...040527643.html
https://www.yahoo.com/news/airlines-...040527643.html
#2
On Reserve
Joined: Aug 2020
Posts: 133
Likes: 6
So if the flight is delayed 3/6h passengers just get get price of the rest of the ticket automatically refunded?
I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.
I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.
#3
It's about time these rules took effect. Now if we can get EU261 type protections for delays.
https://www.yahoo.com/news/airlines-...040527643.html
https://www.yahoo.com/news/airlines-...040527643.html
#6
Line Holder
Joined: Jan 2008
Posts: 1,773
Likes: 18
So if the flight is delayed 3/6h passengers just get get price of the rest of the ticket automatically refunded?
I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.
I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.
aviation industry labor in Europe was in this position well prior to EU 261. The main difference is we have the RLA.
in a nutshell… if the company gets rid of a fleet and you’re on the fleet, you’re not protected by your seniority list position from being surplussed. That said, I don’t know if any ECA / IALPA airlines have an equivalent section in their CBAs that spells out seniority and its function for the workers.
#7
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Gets Weekends Off
Joined: Feb 2008
Posts: 20,871
Likes: 189
So if the flight is delayed 3/6h passengers just get get price of the rest of the ticket automatically refunded?
I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.
I don't agree with EU 261. It's one of the reasons aviation in Europe is in a race to the bottom and pay can't keep up with the US. It's one thing to get a full refund which will be expensive. But why does a passenger actually need to make money on a delayed flight? Sometimes way more than they paid for a ticket.
#8
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Gets Weekends Off
Joined: Feb 2008
Posts: 20,871
Likes: 189
They predicted EU261 would crush the airline industry in Europe. What actually happened was the airlines did just fine and improved their operations. The refund option is actually already in place and the good US airlines are processing refunds in a reasonable fashion. Others not so much and those airlines will need to improve. There is zero reason to have to spend months arguing with a airline as my daughter did to get a refund after they canceled your flight with no rebooking options for 3 days. When a family of 5 has their 1 yearly vacation crushed and loses thousands it's simply not right when they could have been rebooked on another airline as EU261 would have required.
EU 261 is in effect for US airlines flying from Europe and any onward connections in the US. US airlines seem to be handling it fine and Europe is extremily profitable.
EU 261 is in effect for US airlines flying from Europe and any onward connections in the US. US airlines seem to be handling it fine and Europe is extremily profitable.
#9
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Joined: Jul 2014
Posts: 676
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From: B747 FO
They predicted EU261 would crush the airline industry in Europe. What actually happened was the airlines did just fine and improved their operations. The refund option is actually already in place and the good US airlines are processing refunds in a reasonable fashion. Others not so much and those airlines will need to improve. There is zero reason to have to spend months arguing with a airline as my daughter did to get a refund after they canceled your flight with no rebooking options for 3 days. When a family of 5 has their 1 yearly vacation crushed and loses thousands it's simply not right when they could have been rebooked on another airline as EU261 would have required.
EU 261 is in effect for US airlines flying from Europe and any onward connections in the US. US airlines seem to be handling it fine and Europe is extremily profitable.
EU 261 is in effect for US airlines flying from Europe and any onward connections in the US. US airlines seem to be handling it fine and Europe is extremily profitable.
I fly between Chicago and Europe quite a bit. And I always try to do my connection in Europe rather than in the US.
i am 3 for 3 this year with connections in the US that blew up in my face with delays that made me miss my Connection flight to Europe. And the airline did nothing for me. On one of the occasions in JFK they were unable to rebook me until 3 days later and they wanted me to pay for my accommodations in New York.
Had something like this happened in Europe you would have had hotel, food, new ticket and reimbursement.
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