Help!!
#12
The company never taught me to make PA's. They just said be informative, don't use pilot jargon, and avoid humor. I try to be clear and concise. Tell the truth, but you don't have to go into detail. I keep it short and simple.
I make a pre-departure PA about 5-10 minutes from pushback in the follwing format:
1. welcome
2. flight time
3. weather at destination (keep it simple: party cloudy and 80 degrees).
4. welcome again / thank you.
The pilot not flying makes a cruise PA:
1. altitude
2. ETA / on time arrival, etc
3. seat belt sign on/off. Bumpy or not, etc.
4. relax and enjoy the flight.
The pilot not flying makes a pre-descent PA:
1. descent info / seat belt sign on.
2. ETA
3. weather
4. gate, etc.
5. Thank you for flying with us.
Any time there is a delay on taxi, holding, etc. I keep the passengers informed as needed. If there is a mechanical problem and it affects them (like diverting to another airport), I tell them, but I don't go into detail about the problem. I don't need to explain the mechanics of it, just that we have an issue that needs to be addressed.
I make a pre-departure PA about 5-10 minutes from pushback in the follwing format:
1. welcome
2. flight time
3. weather at destination (keep it simple: party cloudy and 80 degrees).
4. welcome again / thank you.
The pilot not flying makes a cruise PA:
1. altitude
2. ETA / on time arrival, etc
3. seat belt sign on/off. Bumpy or not, etc.
4. relax and enjoy the flight.
The pilot not flying makes a pre-descent PA:
1. descent info / seat belt sign on.
2. ETA
3. weather
4. gate, etc.
5. Thank you for flying with us.
Any time there is a delay on taxi, holding, etc. I keep the passengers informed as needed. If there is a mechanical problem and it affects them (like diverting to another airport), I tell them, but I don't go into detail about the problem. I don't need to explain the mechanics of it, just that we have an issue that needs to be addressed.
#13
Some guys are hired from the military into a major and have never had passengers to talk to. Give him a break. Not everyone is born with all the knowledge of an airline pilot, they actually have to learn it.
#14
Line Holder
Joined APC: Dec 2007
Posts: 86
Yeah but they should of had leadership positions in which they must've had to talk to people or even staff positions where they briefed audiences.
C'mon now....."don't take no GED" to make pax announcements. In the military communication is essential to get your job done and making pax announcements, aka communicating, should be second nature with as much time as ex military pilots have in the military. All military pilots are commissioned officers and I hardly believe that ex military officers wouldn't know how to give a simple "sitrep," announcement, update or whatever you want to call it, to passengers.
If this is your experience in dealing with ex military, I'm really really surprised.....take care.
Last edited by RickJames; 07-20-2008 at 10:23 AM.
#15
Gets Weekends Off
Joined APC: Mar 2006
Posts: 3,333
Last edited by ⌐ AV8OR WANNABE; 07-20-2008 at 11:06 AM.
#16
#18
Gets Weekends Off
Joined APC: Mar 2008
Posts: 1,083
Otto gives good advice, I think he and I fly for the same company. In addition, I give the route of flight just before the pre-departure PA, which I make as soon as the last passenger has boarded and I give it again at top of climb along with an ETA and reminder to adjust their watches to the destination time zone. Yeah, I know most people can't hear it, aren't listening, or don't care, but maybe someone is listening and does care. Down play mechanical issues. Don't lie, but don't unnecessarily scare nervous fliers. Also listen on the PA before you start talking so you don't talk over a flight attendant or gate agent's PA. On the 737NG, use the handset instead of the pedestal mike, less chance of doing your PA on center freq and it stops the movie as well.
I don't know why so many guys are giving you a hard time about this, it's a very different audience from a fighter brief. Last, my favorite joke about PAs..."How do you keep a secret from a flight attendant? Make a PA."
I don't know why so many guys are giving you a hard time about this, it's a very different audience from a fighter brief. Last, my favorite joke about PAs..."How do you keep a secret from a flight attendant? Make a PA."
#19
New Hire
Thread Starter
Joined APC: Jul 2008
Position: Boeing 737NG F/O
Posts: 5
Thank you XHooker & Ottopilot
I also can understand the other guys having some question
I think I should make myself clear now
Actually I have a my company`s standard pilot brief
I just wanna know how the others looks like
Maybe I can make a better one with yours pilot brief
That`s it!
Pretty simple
If you guys have some consideration
It`s OK
I can understand that
Anyway thanks for your attentions!
Especially for those nice guys!
I also can understand the other guys having some question
I think I should make myself clear now
Actually I have a my company`s standard pilot brief
I just wanna know how the others looks like
Maybe I can make a better one with yours pilot brief
That`s it!
Pretty simple
If you guys have some consideration
It`s OK
I can understand that
Anyway thanks for your attentions!
Especially for those nice guys!
#20
As did I. Like I said, I was a newbie Beech FO. If you ride on the airlines and work upfront, pay attention to what others do. Use what you like and tweak it for your own style. Does one really need a script?