Quote:
Originally Posted by Airhoss
My thought as well..
Although I do have to say that I see my fair share of burned out p/o'ed F/A's now days on every airline I ride on. I was on SWA last week and the pair on there working the back could have been poster children ( Dallas based go figure) for old, mean, ugly UAL girls. I never used to see that on SWA. Times they are a changing.
IMO nasty F/A's are the number one problem with customer service in this industry.
She was working f/c and if she snapped working that section of the a/c I would hate to see her reaction working in tourist class and having a meltdown.
Used to be a time when this type of behavior by employees to customers would get you shown the front door, my how times have changed .
Ally