Airlines make up 2, 6, 7 & 8 most hated CO's

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The 19 Most Hated Companies In America


You have to scroll through the pics to see who is who.
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Here's an airline link from the ACSI source:

Scores By Company
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And who were they surveying? The customers or their employees ??
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Quote: And who were they surveying? The customers or their employees ??
Heh. That's funny. In a "crying on the inside" sort of way.
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Glad to see Bank of America made the cut... AGAIN.

You'd think they'd take the hint after making every one of these lists year after year.
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Quote: The 19 Most Hated Companies In America


You have to scroll through the pics to see who is who.
Hmmm, Delta makes the list as one of the most hated yet carries more passengers than any other carrier in the world? What's the methodology? Total number of complaints? Or, number of complaints per customer? I'm guessing the former.
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Quote: Hmmm, Delta makes the list as one of the most hated yet carries more passengers than any other carrier in the world? What's the methodology? Total number of complaints? Or, number of complaints per customer? I'm guessing the former.
The methodology for all things aviation in "journalism" is whatever sells more copy, preferrably if you can scare people but it you can't do that then whatever riles their populist rage the most. Just wait for the pilot hating rhetoric that starts spewing from Pravda come contract time for all the carriers looking for improvements.
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Banks, telecom, utilities, and airlines.
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So what else is new?
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Facebook a most hated company? That alone makes this whole article a



98% of media reporting now is in the 1 sentence headline and using polls as news.
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