If you plan to jumpseat Jetblue today...
 

Don't. FYI Our complete operation is in chaos. Makes 07 look like child's play. Just want to make sure you guys use another option before blowing a day trying to get to work on us.

117 implementation not going well, or is it just leftover from JFK mess?

Both shutting down the entire operation by 1700 today plan your commutes accordingly.

Thanks for the heads up

Gee, when you run the company on Marister math with 29 minute turns, crew members cleaning, new policies that "help" turn the plane quicker that doesn't work on clear days, why in the world would anybody think things would go well on bad days.

The people running Jetblue should be embarrassed, but when they are already going down the road of the scapegoat of "117 and winterstorm" ( that way you don't have to compensate passengers) when we all know the real reason is lack of crews and a company/ crew scheduling that can't place the remaining crews properly.

This will be Dave's reason to leave, but would wish Rob to go first.

( p.s. Benz on another thread indicated this would be the reason for NO profit sharing...exactly right)

Yikes! Not good. Hope they get it straightened out quickly. Luckily, airline pax are very understanding and patient with stuff like this :rolleyes:

Sounds like a lot of airlines are still having issues.

Airline troubles could take days to resolve - Boston News, Weather, Sports | FOX 25 | MyFoxBoston

Just the New Yorkers

Appears to be the real deal, JetBlue website shows almost no flights in the entire system that I can find after around 1:30 pm.

What exactly is going on? The Hercules storm is gone so why the problems now? Aren't there reserves to cover whatever issues that result from 117 flight time limits that regular line pilots experience?

When other airlines spool down an operation early in anticipation of a significant weather event Jetblue does not. Jetblue continues to operate and begins rolling delays. These rolling delays turn into cancellations. At this point crews have timed out or are out of position. The airline doesn't know where many of the crews are. Couple this with a lack of apathy from crews and the operation is essentially crumbling. The airline refuses to be proactive and the reactive nature of the response compounds the problem.

The airline is reseting itself for tomorrow. This is at least the third time this has been done after a weather event.

I thought this same scenario already played out a few years back and after that JetBlue started to proactively cancel and rebook pax?

The airline was very proactive during Sandy and things went very well.

Aside from that not much has changed. The employee groups are very frustrated to say the least. Management refuses to be proactive and the crews and gate agents bare the brunt of their gross miscalculation. Anyone who sees a gate agent should buy them dinner.

Reserves? What reserves.. They can't even figure out where crews are located. We just got told to remain in hotel.

Can't believe there hasn't been any press release yet. "Optics?" C'mon, where's the "Caring" core value. Lots of customers are going to be blindsided by this.

I've been out of NY since the 1st, but have heard from friends who are crew members there and everything you guys said is true...crews out of position with CS NOT knowing where they are and them receiving disciplinary notes for "not reporting for flights." What in the hell??!!

The flight I use to commute on was cancelled today AND tomorrow. I don't need to take it until Wednesday, but am looking into other options. Thanks for the heads up, and sympathy for the crewmembers as well as pax who have been through the wringer the last several days!

This is going to be a PR nightmare. I'm shocked they haven't put out anything to the press before all the negative BS starts.

Don't worry. Jeff Sismek is currently doing all he can to steal Barger's thunder.

CNBC is now reporting that ops has shut down overnight in NYC and BOS.

If you plan to jumpseat Jetblue today...
 

Sat in the jump seat 4 times this week to get customers or jumpseaters on board .... It is such a disaster .... I am embarrassed to wear the uniform from how they handled it ..

Wow...??!!

Sounds like JetBlue is having a hard time proving their fitness as an airline maybe they should step aside and allow those carriers with a sense of logistics take over from here. Delta would be glad to have their slots.

Will DAL be selling some more $29 tickets too?

Having faith in your operation is one thing. Believing that it could never fall apart is delusional.

Says the Endeavour pilot. I'm thoroughly disgusted with JetBlue's leadership, but nice flame.

Just figured I'd save this one.

BTW, I just saw mention you are an Endeavor pilot. This is NOT a defense of JB's performance, but you do realize that at least 2 hours worth of JFK closure this weekend, with accompanying immediate and 2nd-order/3rd-order delays and diversions were caused by your airline, right?

Puh-pow :D

"For sizzle"
http://m.youtube.com/watch?v=TefT3ttdmPo

vilcas you set yourself up for that one!

No it isn't. Jetblue is not an airline. Its a PR firm that just happens to operate airplanes!!! ;)

Boo yah! That and the race to the bottom thing.

JB ops??
 

Anybody know whats going on at JB? I just saw on the news they are suspending ops 5pm tonight, through 10am tmrw in BOS and all NY airports.. I've been on VAC, so I've been a bit out of touch. I didn't think the wx was that bad.. Mostly rain down in BOS and NY, some freezing rain up in my neck woods in NH.. Nothing extraordinary.

Same thing that happened in 2007. Apparently they didn't fix the problems and hoped it would never happen again.

Basically they lose track of all the crewmembers and have no idea where they are or if they are legal. In 2007 they even lost some airplanes. (There was a 320 in HOU for 3 days that they couldn't find) :) So what they do to fix it is shut everything down for 17 hours then they know that everyone is legal to fly and they can find out where they are. In 2007 they had people calling every crew member and writing in a paper notebook where crews were. They couldn't even rely on the hotel lists because after 4 days most crewmembers just went home on OAL's. They will blame it on bad weather and the new 117 rules when in reality they have horrible systems in place and even worse people managing the systems.

jetBlew spinning like a top. Gotta hand it to the public relations folks! Official melt-down reasons include:

1. Wx - it's just too darn cold to fly. The "POLAR VORTEX" is coming for us.
2. We are just as screwed up as the rest of the industry, in fact the other guys are worse, they over book.
3. FAR 117
4. Did we mention everybody is this screwed up?
5. Other guys don't have seats open for a week (guess they haven't heard of the Barbados debacle.)

Simply Washington worthy

Monday Operational Update

One thing is for sure, the beginning of 2014 sure hasn’t been kind to US aviation!
The new year began with the winter storm some called Hercules, is shutting down the heaviest trafficked air corridor in the world during one of the heaviest travel periods of the year. Mother Nature then followed that up with icing conditions over the weekend, causing even more issues and ground stops at the airports. Even as airports began to reopen though, newly launched FAA regulations on pilot duty times caused delayed flights to quickly turn into canceled ones. Now today, less than a week into the year, we’re watching a polar vortex wreak havoc on flight schedules across the industry, as rainy weather prepares to turn airports in the Northeast into ice rinks once again.
More than 3,000 flights across the industry have been cancelled today, and roughly 300 of those will be JetBlue’s. Beginning at 1 p.m. ET today, we’ll reduce operations at JFK, LaGuardia, Newark, and Boston through 10 a.m. ET Tuesday. At that time, we’ll gradually ramp up again – we intend to be 100% operational by 3 p.m. ET on Tuesday. This plan allows for 17 hours of rest for crews, and time for Tech Ops to service the aircraft.
These industry wide cancellations, on top of the previous days’ cancellations, have now left millions of air travelers displaced, struggling to find any available seat to get to their destinations. With planes already full with previously booked holiday travelers, remaining seats are quickly filled, (for some of the other guys, even overbooked), and some customers aren’t seeing available seats for nearly a week. If your flight has been canceled, you can rebook travel or request a refund online. More information on current travel alerts and fee waivers can be found on our Travel Alerts page. We also still request customers are encouraged to check the status of their flight online prior to leaving for the airport.
For our part, this isn’t the sort of operation we’re happy about, and have stood up every available resource throughout the last week to work with customers and adjust our schedules to minimize impact. While we have to reduce operations in our Northeast cities today, we’ll take the opportunity to use some of those planes and crews for extra sections between cities where we they’re most needed and move crews in preparation for starting back up on Tuesday. Our first priority is to support the operation and assist customers with immediate travel needs, but will be reaching out to any impacted customer we have contact information to offer compensation. Customers with specific questions on compensation are asked to contact our Customer Support team via jetblue.com.

We are good at something.

I will say and I was in Boston for most of this and our people did really well with what they had. Hats off to the fa's, gate agents, and rampers. The guys at the top not so much.

Funny people assume I am endeavor pilot.

I assumed English was not your first language (not that there's anything wrong with that).

I also assume you failed English.

That seems most likely based on the aim of most of your flame-bait. Which whipsaw contract carrier writes your check, if not?