Alaska Airlines win 8th consecutive JD Power
Proof that if you build it, they will come
Alaska Airlines and JetBlue Airways Continue to Rank Highest in Their Respective Segments J.D. Power 2015 North America Airline Satisfaction Study Alaska Airlines Mileage Plan Ranks Highest in Overall Customer Satisfaction With Airline Loyalty/Rewards Programs for Second Consecutive Year J.D. Power 2015 Airline Loyalty/Rewards Program Satisfaction Report http://www.jdpower.com/sites/default...tional%201.JPG http://www.jdpower.com/sites/default...ewards%201.JPG |
Good thing DL keeps building it then. :cool:
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Originally Posted by gloopy
(Post 1879725)
Good thing DL keeps building it then. :cool:
Q: What's black, 12 inches long, and hangs in front of an a-hole? A: A Delta pilot's tie! Why is it so difficult to admit Alaska Airlines hires outstanding people who provide excellent service. Congratulations Alaska! |
Congrats to Alaska! Great company with great employees!
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Seems that blowing your own horn all the while flying 1950's vintage airplanes won't win you the JDP award....
Oh wait, maybe it will!?!? Congratulations! You're welcome to it! Now Delta won't have to spend all that extra money to use the copyright on everything it prints for the public! Must be our hated frequent flyer program!!! |
At the mid-year point we were heading down. The line graph was headed into Delta territory. The company freaked and put out the call to step it up. They also settled the Flight Attendant contract. Hmmm. Anyway all areas improved but the area that improved the most was Flight Crew. That category was up 23%. In-flight was up 18% over mid year. I guess newer uniforms, hats and speaking in front of the passengers is here to stay.
Congratulations to us but now the pressure is on to make it 9 and of course 10 in a row. At that point we will be in section 6 openers. That should be interesting. |
Originally Posted by mike734
(Post 1879973)
At the mid-year point we were heading down. The line graph was headed into Delta territory. The company freaked and put out the call to step it up. They also settled the Flight Attendant contract. Hmmm. Anyway all areas improved but the area that improved the most was Flight Crew. That category was up 23%. In-flight was up 18% over mid year. I guess newer uniforms, hats and speaking in front of the passengers is here to stay.
Congratulations to us but now the pressure is on to make it 9 and of course 10 in a row. At that point we will be in section 6 openers. That should be interesting. Congrats Alaska dudes (and dudettes), y'all do a great job. |
Originally Posted by Spoilers
(Post 1879803)
Congrats to Alaska! Great company with great employees!
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Originally Posted by mike734
(Post 1879973)
At the mid-year point we were heading down. The line graph was headed into Delta territory. The company freaked and put out the call to step it up. They also settled the Flight Attendant contract. Hmmm. Anyway all areas improved but the area that improved the most was Flight Crew. That category was up 23%. In-flight was up 18% over mid year. I guess newer uniforms, hats and speaking in front of the passengers is here to stay.
Congratulations to us but now the pressure is on to make it 9 and of course 10 in a row. At that point we will be in section 6 openers. That should be interesting. If i was in management I would need to get you to agree to incremental gaIns via constructive engagement. How do I get you to the table? maybe scare you (scope?), get you to the table, agree not to do whatever if you agree to something I want, throw in some new rates, extend cba out, we are friends, we are a team. Juknow what I mean? |
Originally Posted by mike734
(Post 1879973)
At the mid-year point we were heading down. The line graph was headed into Delta territory. The company freaked and put out the call to step it up. They also settled the Flight Attendant contract. Hmmm. Anyway all areas improved but the area that improved the most was Flight Crew. That category was up 23%. In-flight was up 18% over mid year. I guess newer uniforms, hats and speaking in front of the passengers is here to stay.
Congratulations to us but now the pressure is on to make it 9 and of course 10 in a row. At that point we will be in section 6 openers. That should be interesting. |
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