Bad Press for XJet
 

I dunno what to think of that. On one had the kid could have been real annoying and would need to be removed. 1 mad pax is better than 48 others. Pax always seem to have their opinion of what compromises safety and what doesn't.

On the other hand I find it hard to believe a loud child warrants a FA to go verbal if that's what she really did. A little patience could have made the difference. I'd like to know what the pilots were saying during all this. The FA isn't the final authority on turning a plane back around so it had to have been something bad for the pilots to agree with her.

Yeah, I totally agree. You always have crying kids on the flights but it had to be really serious to turn the flight around. I cant see the FA just having a bad day and not wanting to deal with it.

Haha. Give the kid Benadryl. That's an awesome idea!

yeah this news is obviously one-sided because it only includes comments from the pax. i cant take everything she said for face value. (it could be true, but she probably exaggerated or twisted the truth a little.)

please, ******* parents are too afraid or too apathetic to discipline their rude obnoxious kids..................I am glad they kicked the little SOB of the airplane, I bet the other 48 pax didnt mind.....................

My pop owned a drugstore. When we traveled as kids you bet your ass he drugged us.

kids say the darnest things these days :/

SAAB, shut your cake hole. You have no idea what the situation was, and it is completely ignorant of you to assume that it was a parenting problem.

That "little SOB" (nice way to reference a child, by the way) might have had Autism or another disorder which affects their behavior -- behavior that no "discipline" can change.

Yes they do.. :)

http://www.fresh99.com/dear-god-letters.htm

It's completely ignorant of you to assume it WASN'T a parenting problem.

Hm, I would really like to hear XJet's side of it... From the crew mind you, not a beaurocrat. Every time my wife and infant son have flown on XJet the ENTIRE crew has been nothing short of extraordinarily courteous and accomadating. From the pilots to the gate agents, every XJet employee she came in contact with helped her with our baby (She was travelling alone every time). But who knows, maybe the FA was just having a bad day and said some really stupid things and made some stupid decisions... Or maybe she just had a terrible hangover from trying to drink SAAB pretty ;)

I think your going to see more of this. The FA's I talked to at Eagle are being overworked, underpaid. Most seem to be just burnt out. That includes some pilots too:o The Junior mann those girls all the time. I can see how after maybe after a 14 hour duty day, the last thing she wants to hear is some little kid talking while she is trying to give a safety demo. She might have just snapped and that was it.

I agree, It sounds like the FA might have had a power trip. We only heard half the story though

Maybe I should have tried this when we were in the sim together!

Vee one....rotate....rotate...rotate...for the love of God-
CRASH!

I just watched a video on AOL about it and they said the other passengers claimed that the mom never made a threat against the FA. I think the FA had a power trip.

http://news.aol.com/story/_a/plane-b...12092209990001

Another explanation
 

How do they know he wasn't a midget captain who had just turned 60? :p

I'm leaning in favor of the Parent on this one...I've met a few F/A's (inc. one particularly nasty F/A on XJet) who were super-rude to her Pax.

BUT. Saab also has a point - If I acted out or wouldn't shut-up as a kid, my parents held no reservations in shutting me up - forcefully if required LoL. I see kids in the terminals and aircraft getting away with murder. The mother in this case may have been the "victim," but she sure as hell wasn't "right."

well since I am on leave from said airline our F.A.'s can be pretty...........tough. I hope the actions of one FA doesn't mess it up for everyone. Who knows? maybe mommy did threaten the FA, pax tend to back each other up. I know one fool that when I worked ramp broke a cabin bin door then thought it was funny and laughed about it, he got other pax to laugh about it too, till I told him we would be charging to him the cost to fix the door and the flight delay, he turned beat red and I made sure his record was documented.......wonder how he made out??

Needless to say he shut up after that and his pax friends turned on him, what a clown.

Hah! with those 4am sessions? pfft... all you had to do was take my coffee away!

The captain has the final authority. I really don't think he would throw the lady and her son off the airplane for just being loud. I could see maybe a gate return and then going back there and talking to her....but something had to of gone wrong for them to be thrown off. I think this story is bullSH*t

Unless the FA told the CA that she threatened him. Then I would think he'd be pretty automatic in his response. Somewhere out there, someone crossed the line. Either it was the FA or the lady on board. Unfortunately, that one is going to be tried in the Court of Public Opinion and right now it's Crazy Lady 1, Angry Xjet FA 0.

The mom has the media and other moms on her side. It could be that she was wrong but the general public wont see it that way

Anybody wonder what else the public won't see? I know that just about everyone on this forum saw a story about XJet. What did John Q Public see on the news? Continental Airlines. The only clue that it was XJet was when the reporter said "... Continental Express Jet...". Obvious to us, but not to everyone.

i saw the story on the news and they said continental airlines, then they showed the plane which was obvious it was a regional jet.

Yeah, but how many people in the general public would believe that CAL operates RJs? I would bet quite a few.

-Ben

They showed a Sabb340 and a CRJ200 in CAL colors. The general public doesnt know who operate those, all they see is Continental

I second the, "shut the hell up!" If a kid just says "bye bye plane", you and everyone else should be happy. If I read that story correctly, it was an 11 hour delay, be glad the adults were not the problem.

This is not the AirTran kid that wouldn’t sit in the seat and was crawling everywhere. That was a problem of parental discipline.

This sounds like a kid that was just happy to finally be getting on with the trip.

I normally don't side with anyone outside the industry when it comes to issues regarding removing px. But this, if it is an accurately reported story, should clearly land in the PX corner.

Short of that, your post was an ignorant rant by a child criticizing a smaller child. Pick on KIDS your own size!

I dont want to take sides cause none of us were there, I do know that almost all of us in our industry are UNDER Paid Under appreciated and OVER WORKED what I see is the public wanting to pay $100 for a round trip from EWR to LAX and demand First Class Service, this is just the start.. wasnt it a few weeks ago a comair flight was diverted because someone made a verbal threat to a FA.

Flight Attend are Under a ton of stress from company and from the passengers, and tho I am not condoning rude behavior I must agree that kids thease days get away with Murder, and Most pearents will defend their kids even if they see them doing wrong.

When did the fact that people don't get paid well make it ok to leave out patience and kindness?


There is no excuse for being rude! If you don't like your job QUIT!

You obviously do not have kids. Until you do, you will never know. And nieces and nephews do not count.

I have seen and heard on at least two stations, CNN and FOX News, that they used Express Jet. Nothing about Continental. But like others say, people see Continental colors and that is what they think.

http://abcnews.go.com/Video/playerIndex?id=3374063

This is the mom and baby on ABC news. Watch

If he acted anything like this on the plane he should have been kicked off. The media always blows things out of proportion.

I have a 2 1/2 year old and he would never act like that.

Yeah, that kid didn't really help her case by acting like that on national television. She should have given him some benedryl before the show.

However once again, IF the story is reported accurately (Which I have no way of knowing until the flight crew is interviewed) I in absolutely no way condone that kind of treatment of passengers... Especially if your airline is just getting started on it's own label, bad publicity like this could kill an upstart like XJet.

Nobody will recall this ridiculous news story in a few weeks when some other airline does a bonehead thing, or Paris gets caught driving under the influence agian....................

No kidding. Anyone remember the SKW lav incident?

forget the drugs nothin says lovin like a good *** woopin thats what he needs. I don't care how young a kidd is parents need to be able to maintain control and if you look at the GMA interview the kid was acting like a rugrat and they for the most part kicked him off the show too.

I would also like to hear the crews side of the story. I get tired of the media always focusing on whoever is against the airlines. The kid may have done exactly as depicted but I just can't imagine that a flight attendant would make a plane turn around just because she was annoyed with a kid. Also, why was their no mention that the mother even tried to comply with the FA request?

Now imagine if Paris gets kicked off an XJet flight for being drunk and obnoxious, and throwing a child like tantrum... Then you guys are screwed ;)