Just Venting
07-14-2007 | 03:02 PM
#1
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From: Cessna 152 Captain
Just Venting
After seeing the Video of the guy who approached the Flight Deck door on the Comair 5637 I was thinking what I would do if I was in a similar situation if I was operating the flight... I came to one conclusion, Tell him to take his seat and we are dealing with it and if he dont leave the flight deck area I would have him removed for obstructing the duties of a flight crew..
Its amazing how people will pay $100 for a Ticket and expect first class service..
Its amazing how people will pay $100 for a Ticket and expect first class service..
07-14-2007 | 03:08 PM
#2
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Joined: Apr 2007
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Have to agree with you there...where was that CA's balls?? Out to Lunch? Allowing a pax to grill you like that completely degrades any authority he has...a lesson for the rest of us - becuse you never know when you're gonna be on TV these days LoL
07-14-2007 | 03:12 PM
#3
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From: B6 CA
As a soon-to-be FO I can agree with that, not cool at all. On the other hand though, could you imagine being stuck in a cabin with no air for endless hours and people throwing up? I understand the flight crew can't do much about it, but I think that was a fairly extreme situation. I sure don't have a solution, but something should have been done IMO. As a flight crew member however I would have probably taken similar action as you proposed in addition to trying to figure something out with the company.
07-14-2007 | 04:12 PM
#4
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From: Some Hotel
Having a deferred APU in JFK just plain sucks. You know you will be taxing for endless hours.
This is from USA Today earlier this week...
As some jets waited for hours to move, the frustration increased. An unidentified pilot on Comair Flight 5233, which had arrived from Burlington, Vt., about 90 minutes earlier, asked the tower for help getting to his gate because his jet's air conditioner was broken. "Our cabin temperature is getting up into the 90s right now," the pilot said.
"Call your company and tell them to find gates for all those guys in front of you," a controller replied, according to a recording of the conversation provided by LiveATC.net, a website for aviation professionals that monitors air-traffic communications. "I can't move anyone out."
This is from USA Today earlier this week...
As some jets waited for hours to move, the frustration increased. An unidentified pilot on Comair Flight 5233, which had arrived from Burlington, Vt., about 90 minutes earlier, asked the tower for help getting to his gate because his jet's air conditioner was broken. "Our cabin temperature is getting up into the 90s right now," the pilot said.
"Call your company and tell them to find gates for all those guys in front of you," a controller replied, according to a recording of the conversation provided by LiveATC.net, a website for aviation professionals that monitors air-traffic communications. "I can't move anyone out."
07-14-2007 | 10:30 PM
#5
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Joined: Jun 2007
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From: 757/767
Having a deferred APU in JFK just plain sucks. You know you will be taxing for endless hours.
This is from USA Today earlier this week...
As some jets waited for hours to move, the frustration increased. An unidentified pilot on Comair Flight 5233, which had arrived from Burlington, Vt., about 90 minutes earlier, asked the tower for help getting to his gate because his jet's air conditioner was broken. "Our cabin temperature is getting up into the 90s right now," the pilot said.
"Call your company and tell them to find gates for all those guys in front of you," a controller replied, according to a recording of the conversation provided by LiveATC.net, a website for aviation professionals that monitors air-traffic communications. "I can't move anyone out."
This is from USA Today earlier this week...
As some jets waited for hours to move, the frustration increased. An unidentified pilot on Comair Flight 5233, which had arrived from Burlington, Vt., about 90 minutes earlier, asked the tower for help getting to his gate because his jet's air conditioner was broken. "Our cabin temperature is getting up into the 90s right now," the pilot said.
"Call your company and tell them to find gates for all those guys in front of you," a controller replied, according to a recording of the conversation provided by LiveATC.net, a website for aviation professionals that monitors air-traffic communications. "I can't move anyone out."
07-15-2007 | 08:12 AM
#6
Prime Minister/Moderator
Joined: Jan 2006
Posts: 45,127
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From: Engines Turn or People Swim
A real captain knows better than to take an airplane (especially the crj200) without an APU in the summer! Refuse the AC. God forbid maintenance would actually fix it. I have been quoted on more than one occasion as saying "if you're not going to fix this than you're left with two choices, find me another airplane or this airplane another Captain." things seem to magically get fixed.
In all seriousness, there was a well-circulated story that mesa killed an older gentleman a few years back due to heat stroke. Same story, 200 w/ no apu stuck in the lineup in PHX...in the summer.
The pilots got named in the lawsuit too.
07-15-2007 | 07:08 PM
#7
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From: 737 CA
I would refuse the airplane if it had no APU as well. Seems like too many flights make the news out of JFK lately. I don't want to be one of them!
I also wouldn't have a conversation with a Pax on camera. Anyone have a link to that video?
I also wouldn't have a conversation with a Pax on camera. Anyone have a link to that video?
07-15-2007 | 07:12 PM
#8
Freightmama!
Joined: Dec 2005
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From: 757/767 FO
As a soon-to-be FO I can agree with that, not cool at all. On the other hand though, could you imagine being stuck in a cabin with no air for endless hours and people throwing up? I understand the flight crew can't do much about it, but I think that was a fairly extreme situation. I sure don't have a solution, but something should have been done IMO. As a flight crew member however I would have probably taken similar action as you proposed in addition to trying to figure something out with the company.
07-16-2007 | 07:32 AM
#10
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we actually ran into this situation the other day. granted it was only a 20 min wait for the gate. we ended up going to an isolated part of the airport, turning on the parking brake and spoling up the engines enough to get the duct pressure up.
however, you cannot just go in and not have a plan for customer service. We are getting paid to give our passengers the best service possible, and we need to do it.
however, you cannot just go in and not have a plan for customer service. We are getting paid to give our passengers the best service possible, and we need to do it.
