Pilotchica

Seeing that I do not have any 121 or 135 experience could any of you offer a poor flight instructor some advice on CRM scenarios or where to study for it?

I have heard to check weather, contact ATC or dispatch and use all available resources but since I have no 'real world' experience that advice does not mean a whole lot to me. If any of you have stories and what you did to remedy a possible dangerous situation, your insight would be greatly appreciated.

I have 2 weeks left till the interview and it is crunch time!!

P.S. Anyone heard about CRM scenarios on ASARS?? on the NASA webiste?

Thanks guys

Airsupport

all the scenarios vary. What they want to see is if you are playing the role of captain, they want to see authority with discussion. If you are the fo they want to see assertiveness with respect. if you are the jumpseater then you usually get a free ride, they usually give that to guys who are alredy flying 121, but if you do get it by all means chime up.

I believe you have 7 minutes to run the scenerio, they aren't looking for perfection but are looking to see can the crew work together and can the captain make a final decision. here are some of the scenarios they have used so you can start thinking.

Three RJ's where filled by the same fuel truck at SLC airport. Everyone is in the air. The company calls and says that there is a possibility that the fuel you have been filled with is contaminated and that the other 2 flights have already landed. what do you do.

Another is you are in some rough turbulence, the flight attendant gets scared and locks him/herself in the bathroom and wont come out. what do you do.

You take off from SLC airport, as you are in cruise the flight attendant calls and says a guy is having a heart attack. you are over the middle of the utah deseret on your way to las vegas. what do you do.

Be sure and ask everyone for their input if you are the captain. some times a company guy will play the flight attendant. in the above example if you ask the flight attendant about the situation they may say "i have flown in this area, there is a big runway at XXXX that has medical services nearby." all they are trying to do is see if you will take in all the information you can, and then make a good decision.

tcraft

I think one of the keys here is to use ALL your resources. Everybody from mx to dispatch to a passenger on the plane who may be a 121 pilot can prove to be useful. They give you a chance to brief before the timer even starts, so be sure to have duties already delegated and everyone on the same page. It's really kind of laid back and kind of fun too. Just think outside the box.

cruiseclimb

I'm a CRM instructor for the Navy... our program is probably different than the 121 programs, but the principles are the same. Ours is based off of the airlines programs. We use the seven criticle skills. If you want to learn some buzz words to throw out... go to this webpage... check out each of the seven and try to grasp their concepts and how they actually all work together.. For example.. you can't display leadership in the cockpit without good communication.. CRM starts the night before your flight by getting enough rest, and continues until a good postflight debrief is conducted. It's not just feeling good about things during the flight.. To get a scenario, and properly identify the components that lead to a breakdown doesn't take long once you learn the basics. (For example.. The captains' over confidence made him complacent (I've made this approach a 100 times, we're fine), which was made worse by the FO failure to be agressive when he recognized the problem (the Navaid and FMS don't agree)...) Good luck..

https://www.cnet.navy.mil/nascweb/cr...sev_skills.htm

Pilotchica

You guys rock, I appreciate all the feedback. I do have one last question though. I know the people you can contact but when you contact say dispatch, will they tell you a few possible solutions? I have never had to contact dispatch or Mx before and would not know what to expect them to say. Thank you again, I can always count on great advice and answers on this site because of all of you!!

tcraft

Well when I did it they might give us some ideas, but the ideas never seemed to work. There's really no right answer and I don't think you can ever really win... they're just looking to see how you can handle the situations as they come at you. Plus at the end they give you no feedback at all, so it's kind of anyone's guess as to how you did.

Airsupport

Remember man, its all about using your resources. I know it the thought of dispatch and moc, and soc and all that other stuff is foreign to you now, but they know that. they aren't trying to give you a scenario like you have been flying 121 for a couple of years. And when you call dispatch, the dispatcher is usually dumb in the scenario, which is not true in real life. Remember all they are looking for is a captain that can seek guidance but retain authority, and an fo that will speak up but still respect the captains position. all mx and dispatch will say is what they think you should do for your particular scenario. it will be your choice, or if you are the fo to discuss with the captain, on what to do. But for the love of god if you are the captain dont sit there and listen to everyone else and then at the end say,, im not sure what to do. Make a decision and stick with it.