Just another example of the new, improved VIPS web page. It's new for everyone and improved to ensure more frustration and heartburn with more involved work arounds for the crew force. Happens so often that they had to divert the programmers time and effort to fix it...same guys that "fixed" us up with the FOX expense system a few years ago, then "improved" it recently......
Clearly, the new flow is to assist those of us who manage to have 2 reservations and forget to cancel one in the required timeframe. Nothing easier than to prevent two reservations in the first place.
So glad I have the seagulls watching our collective backs. They are probably composing an advisory letter on this issue as I write this.....not as a disciplinary measure, of course, but rather a
friendly reminder...