Good article

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Quote: Because dumping soup into a bowl at a soup kitchen really has something to do with your ability to effectively be a safe pilot and a good leader. But hey, have the right anatomy and/or color and you're good to go. This old mantra of "paying your dues" went out the window when the rules of the game were selectively applied. You just didn't get hired at <insert major/legacy airline here> because you failed to wear the correct color tie given the day of the week you interviewed. Yes, that might be hyperbole but you get the point.

They're complaining because they're flying mainline routes with equipment in mainline livery for regional wages. That's garbage. You betcha they have every right to complain. They were just paying their dues....until the dues simply didn't matter anymore.
Took the words right out of my mouth.
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Quote: You aren't necessarily representing a brand. You are flying an airplane. The regionals get lots of low marks in customer satisfaction metrics. There are plenty of people who hide in the cockpit do the absolute minimum every day. When everyone has similar qualifications, they are going to want the person who goes above and beyond even in their off time. That's what corporate America loves. Just better deal with it. That's the world we live in.
The corporate America I work for could care less about your volunteerism. They only care that you produce for them. And they're happy to pay sick 6-figure salaries.

The airline's standards for hire has always been psychotic with no real basis in reality. If they need pilots, standards drop. If they don't, standards skyrocket. It works on supply and demand. When they feel the squeeze, as they are now, they hire anyone with certificates and a pulse. There are pilots I know at regional airlines who have no business flying a C152 far less a jet...but they're there...doing that job.
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Quote: The corporate America I work for could care less about your volunteerism. They only care that you produce for them. And they're happy to pay sick 6-figure salaries.

The airline's standards for hire has always been psychotic with no real basis in reality. If they need pilots, standards drop. If they don't, standards skyrocket. It works on supply and demand. When they feel the squeeze, as they are now, they hire anyone with certificates and a pulse. There are pilots I know at regional airlines who have no business flying a C152 far less a jet...but they're there...doing that job.
Except a pilot's job is, in very large part, a customer service job whether we like it or not.
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