Saw this on tomorrow's front-end DH then GT when the other crewmember had deviated but I had not. Called Flight Services and they assured me that my GT was still intact, although the VIPS trip recap showed cancelled. They also said they had received about 50 calls about this. They said to feel free to call and check, but as long as you have NOT deviated, scheduled DH and GT should be good to go.

Is it possible too many Air Ops IT people took the buyout?

Probably something lost in the translation to Hindi.

I saw the same thing on my last trip to OAK. Captain and I both deviated on the front end so GT being canceled after the DH leg was expected and no big deal. BUT.....the captain also canceled his hotel (lives in OAK area) which canceled the GT the next day from hotel to FedEx ramp, now we have a problem! Luckily though hotel provides GT so I was able to work it out.

Just a heads up you might want to confirm GT if its a 3rd party vendor.

PT

I did a route check out of VCP a while back and the LCA deviated on the way home. My scheduled transportation was deleted. I scrambled for a taxi at normal pickup time (LONG drive, non-English speaking in unfamiliar area). Receipt/expense report denied, pay docked, eventually refunded, no fun.

Stop jumping through hoops to do Services job. A couple delays, missed sorts or cancellations will fix this problem.

Please don't waste my dues money having to represent you in hearings.

CBA 5.D.2 ...If the scheduled transportation from the layover location to the departure airport is not available in time to prevent a departure delay, the crew shall use their best efforts to obtain transportation as provided in Section 5.A.7.

Define best effort. I'm sure the company could use the Hong Kong paradigm and fire you for anything.

The first part of MY best efforts is to call CRS, they either make a call or tell me to get a cab. Either way, its on the tapes and I've never been refused reimbursement.

Totally agree! Call and get it on the tapes.
For some reason, I remember that if sched transportation will be more than 15 late, get a cab(that takes credit cards). If you can't, have the FedEx hotel people do it. It is just like when your scheduled dh cancels, call CRS and have them fix it(to include rebuilding of the pairing). Guarantee if your deviation transportation cancels, they aren't going to help. I am all for makin things smoother but we traditionally lean way to far forward, especially since we are in negotiations.

+1 -- Especially when international. Once they asked me if I had called the local transport folks. I said: I'd rather you do it and then we will both know the answer [and you can make notes on the pairing]. If international, I then expense the cost of the call to the company.