If you plan to commute to work on Southwest,
 

“have a backup strategy in mind”

Word being spread by multiple jumpseat chairs.


Hope that is okay to state mods...

Hmm, no rumbles on the SWAPA forum or the face space. Tech debt has finally hit CASS or something?


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Vague booking at its finest.


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SWAPA sent a long email about how we (as an organization, not pilots) are sudden terrible at accommodating OAL jumpseaters. I've also heard directly from OAL pilots some horror stories. For example, a pilot trying to JS ATL to PHL and being told its "weight restricted". I'm sure if the pilots knew he would have got on.

Always take the walk before push and find out who we are leaving behind (we like to leave non-revs also for some reason!). If the Captain isn't doing it, the FO can also handle it. Don't pick a fight with the ops agent and/or CSA, elevate to the CPOC or SWAPA JS committee, they can address it directly with the station while you wait.

I commute on you guys a lot between DEN and SNA/LAX. You guys are always super helpful and accommodating. Sometimes there is a little chaos in the gate area but the flight crews have always been great.


I hope this doesn't change.


signed
windcheck/light chop

I'm not a commuter but I'm always pleased when Cappy makes it a point to take a walk 10 minutes prior to push. I've never witnessed any issues getting commuters aboard, but I'm always glad to see the effort on our end. What goes around, comes around.

Lots of UAL guys have been getting denied left and right from some CASS issue of some sorts , this not being able to approve cass (even when there are seats in the back ) and guys getting left behind . In some deserpate cases guys are buying zed fares to get to work .

UAL union sent an email out to us confirming SWA IT issue of some kind and are working on it .

Nothing to do with the crews or even gate agents . As always SWA guys have been great .

Terribly sorry to any OAL pilots being affected.

OAL pilots can ride even if they aren't cleared in CASS, without buying a ZED. There is procedure for this but it isn't well known by the CSAs. Of course, the ultimate solution would be to make SWA IT play well with CASS.

Southwest has always been great to OAL. And if there is a recent problem, no other airline pilot should retaliate, because you know the SWA pilots have nothing to do with it. I am sure it will all be resolved.