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-   -   Guess we're not the worst anymore (https://www.airlinepilotforums.com/spirit/121248-guess-were-not-worst-anymore.html)

Flightcap 04-15-2019 09:10 AM

Guess we're not the worst anymore
 
https://www.fool.com/investing/2019/...a-anymore.aspx

Kind of interesting who we are "better" than.

drywhitetoast 04-15-2019 09:34 AM


Originally Posted by Flightcap (Post 2803392)
https://www.fool.com/investing/2019/...a-anymore.aspx

Kind of interesting who we are "better" than.




That would make a great commercial. "Fly Spirit Airlines. We're not the worst airline in America anymore."

Broxis 04-15-2019 09:54 AM

Honestly despite all the little things the future seems pretty bright right now. Our metrics this year are so far really solid (2nd or 3rd for each month of Q1 for A:14) and there are some pax quality of life things coming down the pipeline like wifi and the new seats. All steps in the right direction. I don't really think we will ever fix the bumping thing though. I facepalm every time I'm in LBE or another small airport and we are 4+ oversold because everyone actually showed up.

The only things that still raise question marks for me are fleet orders and the FLL runway closure.

dutchroller 04-15-2019 11:37 AM


Originally Posted by drywhitetoast (Post 2803407)
That would make a great commercial. "Fly Spirit Airlines. We're not the worst airline in America anymore."



Still the yellowest.


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Halon1211 04-15-2019 11:57 AM

I saw we are a number above American Airlines. Wonder if we should start asking AA pilots if they have their apps in at Spirit. Or if our ZED fare agreement with AA comes up for review again, we might have to tell them no because they are substandard to us. ;)

Judge Smails 04-15-2019 12:01 PM


Originally Posted by Broxis (Post 2803418)
The only things that still raise question marks for me are fleet orders and the FLL runway closure.

The runway is closing for four months. I don’t understand why so many of you are concerned about this. It's not a long term issue.

Ed Force One 04-15-2019 01:59 PM


Originally Posted by Halon1211 (Post 2803481)
I saw we are a number above American Airlines. Wonder if we should start asking AA pilots if they have their apps in at Spirit. Or if our ZED fare agreement with AA comes up for review again, we might have to tell them no because they are substandard to us. ;)

"You see... airlines operate in different 'tiers'..."

ShyGuy 04-15-2019 02:09 PM


Originally Posted by Ed Force One (Post 2803555)
"You see... airlines operate in different 'tiers'..."

They do....

gripngrab 04-15-2019 03:04 PM


Originally Posted by Broxis (Post 2803418)
Honestly despite all the little things the future seems pretty bright right now. Our metrics this year are so far really solid (2nd or 3rd for each month of Q1 for A:14) and there are some pax quality of life things coming down the pipeline like wifi and the new seats. All steps in the right direction. I don't really think we will ever fix the bumping thing though. I facepalm every time I'm in LBE or another small airport and we are 4+ oversold because everyone actually showed up.

The only things that still raise question marks for me are fleet orders and the FLL runway closure.

Wow. Sounds a little Bendoish with the "metrics" and "A14" buzzwords being tossed around.

The runway closure has been in the scheduling plans all along. Some have said we have "shifted" international flying to MCO because of this but that is absolutely not the case. MCO buildup had already planned and the FLL runway had nothing to do with it. Take a look at the summer schedule in FLL. It is out there for everyone to see. I've seen maybe a couple of destinations frequencies down 1 but otherwise it is status quo there in FLL for the summer. We are talking down maybe 3 departures. That's it.

Broxis 04-16-2019 12:26 AM


Originally Posted by gripngrab (Post 2803596)
Wow. Sounds a little Bendoish with the "metrics" and "A14" buzzwords being tossed around.

Yeah I guess it kinda does sound like it. That said those "buzzwords" are directly related to the article and not brought up at random. Its literally an article that just lists off stats you can find in the consumer reports and those metrics are basically what everyone uses to rank airlines, fair or not. I dont think we are actually better than AA, but I do think we are improving and I dont see much issue with being a little optimistic.

Al Czervik 04-20-2019 02:21 AM

1 Attachment(s)

Originally Posted by Halon1211 (Post 2803481)
I saw we are a number above American Airlines. Wonder if we should start asking AA pilots if they have their apps in at Spirit. Or if our ZED fare agreement with AA comes up for review again, we might have to tell them no because they are substandard to us. ;)

..........

peepz 04-20-2019 04:31 AM


Originally Posted by Al Czervik (Post 2805700)
..........

Lmfao. That guy has a huge head. Hope he doesn’t get his stock advice from motley fool. They are trash rofl...

Halon1211 04-20-2019 06:48 AM


Originally Posted by Al Czervik (Post 2805700)
..........


Lol this guy must be somewhat interested in Spirit if he is snooping around on a Spirit page. Or maybe this guy is trying to over compensate for something...

SSlow 04-20-2019 09:03 AM


Originally Posted by Halon1211 (Post 2805772)
Lol this guy must be somewhat interested in Spirit if he is snooping around on a Spirit page. Or maybe this guy is trying to over compensate for something...

Probably both. Believe it or not, Spirit has higher standards for hiring than AA (you would be surprised what they let people flow over with on their record).

Halon1211 04-20-2019 09:20 AM


Originally Posted by SSlow (Post 2805843)
Probably both. Believe it or not, Spirit has higher standards for hiring than AA (you would be surprised what they let people flow over with on their record).

Your are absolutely right! If you are a flow through you don’t have to have an interview at American. What does that tell you about the majority of the pilots they “hire” at AA. Let that soak in.

I know someone at Piedmont that has a couple of violations that will probably flow in the next few years. That shouldn’t matter I guesss...because once he walks through those doors he will be among “the best trained pilots in the world” (eye roll)

Al Czervik 04-20-2019 12:25 PM

This thread is gold.

Omniscient 04-20-2019 04:00 PM


Originally Posted by Al Czervik (Post 2805916)
This thread is gold.

Well hyperbole from Halon aside, American is now below Spirit. A passenger is now more satisfied with a Spirit trip vs an American trip....i'll wait while that sinks in.

A Legacy carrier at the bottom like that, is embarrassing; so while it is funny to watch some Spirit pilots joke about ZED fares on AA, etc, the fact remains, American is a trash product at the moment.

Spirit's performance numbers are at the top; so the fact Spirit is beating AA even with the scores so highly weighted on the bias those have against hating the "bare fare charge for everything" model, that says even more about AA being at the bottom.

Come on bro, you have free water and soft drinks, free carry on bags and STILL below Spirit in satisfaction. United drags passengers off planes and even they scored higher...haha

Tranquility 04-20-2019 04:21 PM


Originally Posted by Halon1211 (Post 2805849)
That shouldn’t matter I guesss...because once he walks through those doors he will be among “the best trained pilots in the world” (eye roll)

Oh gawwwwwd.... Seeing that sign made me cringe and laugh every time I walked beneath it. :rolleyes:

And I think it said ‘best trained crews’. Apparently the FA’s had a hullabaloo and felt left out. Even though their academy was across the street....

Tranquility 04-20-2019 04:24 PM


Originally Posted by Al Czervik (Post 2805916)
This thread is gold.

Solid gold **** maestro!!

AA is obviously a better place to work, let us have our minuscule win, please.... Even though our new CEO isn’t a multiple DUI schmuck who couldn’t get hired as a ramper due to said DUIs....

Sorry, had to vent.

TrojanCMH 04-20-2019 04:55 PM

I dunno, after this weekend we may be back at the bottom.


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flyingpuma1 04-20-2019 06:13 PM


Originally Posted by TrojanCMH (Post 2806024)
I dunno, after this weekend we may be back at the bottom.


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What’s going on? I got an email that reminded me of Christmas past “if your not working help out” type crap. I’m not working or helping out...


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Gators 04-20-2019 07:41 PM

Guess we're not the worst anymore
 
https://www.forbes.com/sites/grantma.../#6994e8314a15

‘Spirit Airlines Edges Out Delta Air Lines As Most On-Time Air Carrier So Far In 2019’

TransWorld 04-21-2019 01:13 PM


Originally Posted by Gators (Post 2806110)
https://www.forbes.com/sites/grantma.../#6994e8314a15

‘Spirit Airlines Edges Out Delta Air Lines As Most On-Time Air Carrier So Far In 2019’

Also, Spirit edged out American for customer satisfaction.

So the question is do Delta and American pilots have their apps in at Spirit?

Tjamaica 04-21-2019 02:46 PM


Originally Posted by TransWorld (Post 2806462)
Also, Spirit edged out American for customer satisfaction.

So the question is do Delta and American pilots have their apps in at Spirit?

Of course not and you know that. The point is that Spirit has changed and people are starting to notice...

Omniscient 04-21-2019 04:08 PM


Originally Posted by Tjamaica (Post 2806508)
Of course not and you know that. The point is that Spirit has changed and people are starting to notice...

2 steps forward, 1 step back

Great progress but once again the company shows that a rain shower has the potential to upend the operation like it has the last week.

They wanted rescheduling provisions and can’t even find how to use it to help with these meltdowns.

Leadership comes from the top and once again, it’s lacking. Ok Bendo loves to grin and smile on his ridiculous video streams about how awesome it all is, but when the times get tough, big boy get going. Instead they make Rodosta the whipping boy to send the emails out while ol Teddy picks out artwork for the CEO suite and Bendo searches for the perfect polo shirt on untuckit.com.

YourMom 04-21-2019 06:37 PM

Well we just slipped back again with this Easter meltdown.

FNGFO 04-21-2019 06:59 PM


Originally Posted by YourMom (Post 2806587)
Well we just slipped back again with this Easter meltdown.

Pretty sure most anyone operating on the east coast had a bad weekend. Which is to say most everyone in the airplane flying business.

Omniscient 04-21-2019 07:09 PM


Originally Posted by FNGFO (Post 2806598)
Pretty sure most anyone operating on the east coast had a bad weekend. Which is to say most everyone in the airplane flying business.

Spirit took the cake on this one. Looking at the cancelation percentages on flight aware this weekend for Spirit vs any other airline not named “Air Namibia,” Spirit stunk it up

FNGFO 04-21-2019 07:24 PM

The problem with the % argument is that we’re a small airline. It doesn’t take a lot to go wrong for it to end up in a large percentage of our operation going off the track. Particularly when Florida is getting schwacked.

TrojanCMH 04-21-2019 07:36 PM


Originally Posted by FNGFO (Post 2806609)
The problem with the % argument is that we’re a small airline. It doesn’t take a lot to go wrong for it to end up in a large percentage of our operation going off the track. Particularly when Florida is getting schwacked.



I mean, I’ll give spirit the benefit of the doubt in most situations but come on. Maybe the Friday meltdown was understandable due to the weather but it’s Sunday and we still haven’t dug ourselves out yet. Everyone else got back on track yesterday.


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flyingpuma1 04-21-2019 07:51 PM

Guess we're not the worst anymore
 

Originally Posted by TrojanCMH (Post 2806622)
I mean, I’ll give spirit the benefit of the doubt in most situations but come on. Maybe the Friday meltdown was understandable due to the weather but it’s Sunday and we still haven’t dug ourselves out yet. Everyone else got back on track yesterday.





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Agree my good friend who works for another airline that starts with "S" has not received any emails asking them to work to help regain operational control from a weather event 2 days ago. The best I can hope for is that this will make them actually *think* about hiring and upgrading more then they have for the last year. Summer should be fun.

FNGFO 04-21-2019 07:57 PM

Did they now? Ok, we’ll just accept that for the time being.

I didn’t say NKS I is some well oiled machine or that they couldn’t have handled it better. But compared to our competitors we have only a fraction of the resources (read manpower and planes) to throw at problems like this over a major holiday weekend, and our high time airframe use means that each plane’s being out of position effects more flights on average than other airlines.

Clearly this weekend caused a shakeup in Miramar as things are still a bit in flux. But everyone had a bad weekend operating on the east coast. Let MSP and ATL get hit simultaneously, or IAH and ORD and tell me how good DAL and UAL look trying to pick up the pieces.

TrojanCMH 04-21-2019 08:43 PM


Originally Posted by FNGFO (Post 2806641)
Did they now? Ok, we’ll just accept that for the time being.



I didn’t say NKS I is some well oiled machine or that they couldn’t have handled it better. But compared to our competitors we have only a fraction of the resources (read manpower and planes) to throw at problems like this over a major holiday weekend, and our high time airframe use means that each plane’s being out of position effects more flights on average than other airlines.



Clearly this weekend caused a shakeup in Miramar as things are still a bit in flux. But everyone had a bad weekend operating on the east coast. Let MSP and ATL get hit simultaneously, or IAH and ORD and tell me how good DAL and UAL look trying to pick up the pieces.



I’m going to agree to disagree with you. All those airlines would have probably been proactively cancelling and rescheduling crews to get them into position to clean up after the weather had moved out. I’m not saying those airlines are perfect but I’ve never seen a Delta or United flight attendant sleeping in an airport in uniform before.

It’s just a lack of investment and learning from the past. This happens nearly every year. There were flight attendants sleeping in the MCO and FLL airports that weren’t legal to work the next day because they didn’t have the man power to get hotels for them that obviously added to the problem. There were flights that boarded up and then cancelled because they thought pilots were there when they were in some other city. It’s hard to recover an operation when you probably have 5 schedulers and 1 person working the hotel desk and several hundred people all calling at the same time trying to get help. Also this wasn’t an unforeseen weather event or a massive computer outage. It was forecasted for days that this line was going to cause havoc in Florida and up the east coast and still nothing proactive. Just keep going until it stops working... We finally start getting some positive press and they dropped the ball. They never seem to learn from the past.


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Flightcap 04-22-2019 06:07 AM

Yeah Friday was a nightmare and a half. We dug ourselves a pretty big hole to get out of as far as metrics go. Back to the back of the class! :o

FNGFO 04-22-2019 08:24 AM


Originally Posted by TrojanCMH (Post 2806657)
I’m going to agree to disagree with you. All those airlines would have probably been proactively cancelling and rescheduling crews to get them into position to clean up after the weather had moved out. I’m not saying those airlines are perfect but I’ve never seen a Delta or United flight attendant sleeping in an airport in uniform before.

It’s just a lack of investment and learning from the past. This happens nearly every year. There were flight attendants sleeping in the MCO and FLL airports that weren’t legal to work the next day because they didn’t have the man power to get hotels for them that obviously added to the problem. There were flights that boarded up and then cancelled because they thought pilots were there when they were in some other city. It’s hard to recover an operation when you probably have 5 schedulers and 1 person working the hotel desk and several hundred people all calling at the same time trying to get help. Also this wasn’t an unforeseen weather event or a massive computer outage. It was forecasted for days that this line was going to cause havoc in Florida and up the east coast and still nothing proactive. Just keep going until it stops working... We finally start getting some positive press and they dropped the ball. They never seem to learn from the past.


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They absolutely should have tried to get more help in the office in lieu of the forecast. How many would have showed up on a holiday weekend? Can they force those people to come to work? Is the OT pay enough to entice them to leave their families on Easter weekend? It’s not as cut and dried as “we shoulda had more people in hand”. I’m sure I could have raised my hand to get premium
pay, but I wasn’t leaving my family this weekend.

TrojanCMH 04-22-2019 10:54 AM

Guess we're not the worst anymore
 

Originally Posted by FNGFO (Post 2806861)
They absolutely should have tried to get more help in the office in lieu of the forecast. How many would have showed up on a holiday weekend? Can they force those people to come to work? Is the OT pay enough to entice them to leave their families on Easter weekend? It’s not as cut and dried as “we shoulda had more people in hand”. I’m sure I could have raised my hand to get premium

pay, but I wasn’t leaving my family this weekend.



I’m not saying it was as easy as calling people in on their weekend off. It’s much bigger than that. It’s not even having a plan in place for when something like this happens. Send a couple management types to all the crew rooms with company cards who can make decisions to get people hotel rooms and reschedule the available crews, send out an email giving people options on what to do and what not to do. The whole “we can’t book you a hotel we have to wait for our vendor to do it” needs to change when something like this happens. They could also invest a little money to make scheduling/notifications more automated. I get a text from a restaurant saying my table is ready, why can’t spirit attempt something like that for hotels and cancellations instead of sitting on hold for 2 hours for them to just tell you they don’t know what they’re doing with you. It’s not fair to nor the fault of the schedulers. They don’t have the tools to do their jobs when something like this happens.


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FNGFO 04-22-2019 11:15 AM

I agree with most all of that. Our dependence on internal IT is hamstringing the operation in many ways.

As for getting mgr types headed out to authorize crew rooms I’d simply say it’s a holiday weekend, and I haven’t worked at a operation yet where higher ups were having anything to do with their job on those days. Even though they are usually our busiest.

IWalkJun12 04-22-2019 05:18 PM

Still canceling flights on Monday. They weren’t prepared

BlueSideUp85 04-22-2019 05:50 PM

Was going down to MCO today for a family Vacay and cancelled the 7ish flight DFW-MCO. Made it an interesting day to say the least!

Omniscient 04-22-2019 06:05 PM


Originally Posted by BlueSideUp85 (Post 2807208)
Was going down to MCO today for a family Vacay and cancelled the 7ish flight DFW-MCO. Made it an interesting day to say the least!

Ironically I heard that was for maintenance...plane and crews were there


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