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Flown Alone, Spirt sends UM to wrong airport
https://www.huffpost.com/entry/6-year-old-boy-flying-alone-put-on-wrong-spirit-airlines-flight_n_6589a296e4b014ec45a261eb
6yr old UM on Spirit was sent PHL-MCO instead of PHL-RSW. His grandmother had to drive 4 hours to pick him up. |
Happens more than we’d like to admit.
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You had but one job to do...
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Let me get this straight ... grandma could drive 4 hrs each way from Ft Myers to Orlando to pick up the 6 year old child, but wasn't willing to fly round trip to accompany him on the flight? Awesome parenting and grandparenting.
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Originally Posted by Andy
(Post 3741672)
Let me get this straight ... grandma could drive 4 hrs each way from Ft Myers to Orlando to pick up the 6 year old child, but wasn't willing to fly round trip to accompany him on the flight? Awesome parenting and grandparenting.
I don’t think it’s unreasonable to expect the airline to perform the service you tell you they are capable of executing. Aside from a misconnect or diversion this is something the airline should be able to do with 100% accuracy. If not, don’t offer a UM service. |
Originally Posted by Noisecanceller
(Post 3741682)
I don’t think it’s unreasonable to expect the airline to perform the service you tell you they are capable of executing. Aside from a misconnect or diversion this is something the airline should be able to do with 100% accuracy. If not, don’t offer a UM service.
Do anything enough times, and it will fail at some point. That’s life. |
Originally Posted by CincoDeMayo
(Post 3741689)
Airlines can not even guarantee your plane won’t crash with “100% accuracy,” yet you make that the standard for UMs?
Do anything enough times, and it will fail at some point. That’s life. No airline has executed their UM program without sending a kid to the wrong airport on occasion. |
The good news is with the bad press SAVE is flat today. If I was working today I send another kid to Timbuktu! Buy while it's hot Boys and Girls!
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Originally Posted by Hugh Betcha
(Post 3741700)
The good news is with the bad press SAVE is flat today. If I was working today I send another kid to Timbuktu! Buy while it's hot Boys and Girls!
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Why didn't the parent or guardian on the PHL side escort them to the gate? As far as I know you can still get gate passes for things like this. No way I would drop off a 6 year old kid at the airport and hope for the best.
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