Originally Posted by Airhoss (Post 2803771)

Drama queen much?

Originally Posted by LNL76 (Post 2803780)

Interesting he hasn't been back on the thread. Maybe he realized the ignorance of what he posted.

Originally Posted by Airway (Post 2803588)

You come on here and rip us for customer treatment when your airline leads the rankings in one single category, which is customer dissatisfaction. Maybe you should post more in your own forum.

Originally Posted by JoePatroni (Post 2803597)

You understand that all the “Passenger Bill of Rights” did is guarantee mass cancellations right? EXACTLY what the industry leaders said would happen, the law of unintended consequences strikes again.

One of the biggest “cases” for the tarmac rule was Jetblue on Valentines Day, the airplanes were physically sliding sideways on icy ramps and taxiways but a crusader with a Twitter account couldn’t accept that. Poof.....now no one gets anywhere.

Originally Posted by ShyGuy (Post 2803867)

I think you might have confused who I work for? We’re usually at or near the top, maybe except this year with merger pains. I only ripped this one particular incident, nothing else. I think you have a fine company and they learned from the incident.





It did and probably for the best. If a major snow/ice storm is coming then may as well proactively cancel and rebook as much as possible. Why risk running a full schedule that will be brought to its knees on the day of the event? I would think most people would prefer to go a day earlier or a day after a major blizzard/event.

You have to admit, customer rankings have risen steadily for the airline’s. A lot of that is service/onboard product, but it’s also how airlines deal with the potential severe events.

Originally Posted by JoePatroni (Post 2803597)

You understand that all the “Passenger Bill of Rights” did is guarantee mass cancellations right? EXACTLY what the industry leaders said would happen, the law of unintended consequences strikes again.

Originally Posted by JoePatroni (Post 2803958)

I routinely hear people complaining about weather delays, it’s got nothing to do with being proactive- it’s about avoiding fines.

Originally Posted by Itsajob (Post 2804597)

Your unintended consequences theory is a myth. Raising the minimum wage to $15 doesn’t cause restaurants to reduce staffing and/or install kiosks, requiring employers to provide full time benefits to people working over 30 hrs/week doesn’t make them cut hours below the mark, raising state taxes and other cost on businesses don’t cause them to relocate to more business friendly states, and flights that would have operated late before the passenger bill of rights don’t return to the gate to reset the clock and watch the crew time out. At least that’s what Bernie Sanders says, but his initials say it all.

Originally Posted by JoePatroni (Post 2804682)

No idea what that means but I have, personally, watched multiple flights cancel that would have operated before the BOR’s....what are you claiming is a myth?

Originally Posted by Itsajob (Post 2804793)

That was intended as sarcasm. I listed a few other examples of unintended consequences also. The attempt was to poke fun at those who push for things like this. We are in agreement 100 percent.