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-   -   UAL email fiasco. (https://www.airlinepilotforums.com/united/133307-ual-email-fiasco.html)

Dave Fitzgerald 03-12-2021 07:24 AM


Originally Posted by N6279P (Post 3206036)
Wild guess here- Do you also have a deferral sticker over your front facing iPad camera?

Why, yes, of course.

Duckdude 03-12-2021 07:44 AM

Interesting how Dave questions why anyone would use company email, then in the same paragraph tells us about his use of company email.

Guppydriver95 03-12-2021 11:09 AM


Originally Posted by Duckdude (Post 3206062)
Interesting how Dave questions why anyone would use company email, then in the same paragraph tells us about his use of company email.

i think the point is that United Corp email is a non critical comm channel, and if we lose access to it, it won’t affect our ability to do our job one bit. Most of it is rah rah crap and corporate bs that doesn’t apply to us anyway. If they want us migrated over to the new system, fine by me. Just don’t be surprised when thousands of pilots no longer have access when the process breaks down. They know how to find us if they really need us. No need to worry about it.

Huell 03-14-2021 02:34 PM


Originally Posted by N6279P (Post 3206036)
Wild guess here- Do you also have a deferral sticker over your front facing iPad camera?

Just because you are not paranoid doesn’t mean they aren't tracking you ... or recording conversations in flight ops or crew lounge ... or video ... or tracking your commuter flights.

biggun 03-14-2021 02:58 PM


Originally Posted by Huell (Post 3207016)
Just because you are not paranoid doesn’t mean they aren't tracking you ... or recording conversations in flight ops or crew lounge ... or video ... or tracking your commuter flights.

Let's just assume all of that is true. So what? It doesn't impact how I do my job.

I assume everything I do on company property is monitored with the exception of the lavatory.

However, it would take a lot of resources to actively and continually surveil front line employees, as well as organize and catalog those conversations and interactions. In addition, I think ALPA might have something to say about it. FOQA already covers both authorized and unathorized recording devices on the flight deck. Conversations related to flight ops might actually fall under FOQA anyway. No conversation can be used against an employee that is covered by FOQA. Wouldn't take much to get union to extend FOQA to the entire property from check in to debrief. Just a thought......But, I am gonna get my til foil hat, com jammer, IR and VR video jammer just in case.

Dave Fitzgerald 03-16-2021 07:06 PM


Originally Posted by biggun (Post 3207027)
Let's just assume all of that is true. So what? It doesn't impact how I do my job.

I assume everything I do on company property is monitored with the exception of the lavatory.

However, it would take a lot of resources to actively and continually surveil front line employees, as well as organize and catalog those conversations and interactions. In addition, I think ALPA might have something to say about it. FOQA already covers both authorized and unathorized recording devices on the flight deck. Conversations related to flight ops might actually fall under FOQA anyway. No conversation can be used against an employee that is covered by FOQA. Wouldn't take much to get union to extend FOQA to the entire property from check in to debrief. Just a thought......But, I am gonna get my til foil hat, com jammer, IR and VR video jammer just in case.

The point being that the company collects the data automatically. I seriously doubt they actively monitor anyone specifically, unless...…

You do something else dumb, or not dumb but get caught in a bad situation. They will then look at all their data and pile on. Don't give them free ammo to use against you.

It's been demonstrated time and time again.

KonaJoe 03-18-2021 08:54 AM

I just treat CCS as company e-mail, and even that is 90% useless stuff like 787 Fleet Mgr openings every week (seriously how are there that many openings for that position?). Ever since they re-did the website and whatever weird thing they did with the e-mail accounts two years ago, I haven't been able to access my e-mail anywhere other than my iPad. I use my personal e-mail for work.

DG1000 03-19-2021 09:54 PM

I’m confused as to how this is a fiasco. They made it harder to access and easier to ignore. If you don’t want to be contacted by the company, don’t use it.

Most of you are adults. Decide for yourselves. Blah blah blah...contract!

Sunvox 03-20-2021 04:06 AM


Originally Posted by DG1000 (Post 3208974)
I’m confused as to how this is a fiasco. They made it harder to access and easier to ignore. If you don’t want to be contacted by the company, don’t use it.

Most of you are adults. Decide for yourselves. Blah blah blah...contract!

fiasco

noun (1)

fi·​as·​co | \ fē-ˈa-(ˌ)skō
also -ˈä-
\
plural fiascoes

Definition of fiasco

(Entry 1 of 2)

: a complete failure

Obviously for those who do not use UAL email this was and is not an issue, but for people who do use the company email, of which there are many, the directions provided do not work, and they are required to call corporate IT for help. The FO I flew with yesterday said he spent 20 mins on the phone in his hotel room in PHX getting guidance on how to re-instate his email. He also said the representative on the phone told him he had been on the phone with pilots helping resolve this issue pretty much non-stop for a week and he still had hundreds more to go.

In terms of rolling out a new technology, two factor authentication, I'd call that a failure.

123494 03-21-2021 06:21 PM

ALWAYS REMEMBER THE COMPANY IS WATCHING THE COMPANY EMAIL AND ARE LOOKING FIR A REASON TO GET YOU. Only use it for approved reasons and NOTHING ELSE. It’s too easy to screw up and there looking for a reason. !!!

WHEW


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