EmployeeRes Questions....
03-03-2012, 05:12 AM
#1
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Joined APC: Jun 2008
Position: A320 Cap
Posts: 2,282
EmployeeRes Questions....
So listing with EmployeeRes for the first time today. I've run into two questions....
One: The company and ALPA suggests I should list for the flight, and then do another listing as a jumpseater if I think I will need to jumpseat. Nobody has explained how to list as a jumpseater, and I don't see that option while making a listing.
Two: When I list for the flight, if I select first class, there is a service charge applied, and it asks if I want to pay for it with a credit card or payroll deduct. What if I don't get into first class when I check in? Are the charges reversed? Are charges held until you are actually checked in to a first class seat?
Any help appreciated from guys/gals that are familiar with the system!
Cheers
One: The company and ALPA suggests I should list for the flight, and then do another listing as a jumpseater if I think I will need to jumpseat. Nobody has explained how to list as a jumpseater, and I don't see that option while making a listing.
Two: When I list for the flight, if I select first class, there is a service charge applied, and it asks if I want to pay for it with a credit card or payroll deduct. What if I don't get into first class when I check in? Are the charges reversed? Are charges held until you are actually checked in to a first class seat?
Any help appreciated from guys/gals that are familiar with the system!
Cheers
03-03-2012, 05:55 AM
#2
Gets Weekends Off
Joined APC: Jun 2008
Position: 737 CAPT
Posts: 1,882
Trying to answer your questions here as employeeRes has changed with the cutover to look different so playing around to find your answers.
Under the "Select pass riders" screen after you have selected your flight, you should see a drop down menu next to your name. For pilots and FAs that has a "Jumpseat" option for you to select. This doesn't show for you?
I believe if you don't get first you aren't charged and that the charge is held until you are cleared for a seat. Someone else want to take a stab at it?
Originally Posted by gettinbumped
So listing with EmployeeRes for the first time today. I've run into two questions....
One: The company and ALPA suggests I should list for the flight, and then do another listing as a jumpseater if I think I will need to jumpseat. Nobody has explained how to list as a jumpseater, and I don't see that option while making a listing.
One: The company and ALPA suggests I should list for the flight, and then do another listing as a jumpseater if I think I will need to jumpseat. Nobody has explained how to list as a jumpseater, and I don't see that option while making a listing.
Originally Posted by gettinbumped
Two: When I list for the flight, if I select first class, there is a service charge applied, and it asks if I want to pay for it with a credit card or payroll deduct. What if I don't get into first class when I check in? Are the charges reversed? Are charges held until you are actually checked in to a first class seat?
Any help appreciated from guys/gals that are familiar with the system!
Cheers
Any help appreciated from guys/gals that are familiar with the system!
Cheers
03-03-2012, 06:28 AM
#3
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Joined APC: Oct 2005
Position: MD-11 FO
Posts: 2,180
Originally Posted by gettinbumped
Two: When I list for the flight, if I select first class, there is a service charge applied, and it asks if I want to pay for it with a credit card or payroll deduct. What if I don't get into first class when I check in? Are the charges reversed? Are charges held until you are actually checked in to a first class seat?
Any help appreciated from guys/gals that are familiar with the system!
Cheers
Any help appreciated from guys/gals that are familiar with the system!
Cheers
The same goes for First, if they don't issue you a First seat, then you don't get charged. If you pay via credit card, you get charged immediately, then it takes a while to reverse the charges.
In short, I'd go payroll deduct. I think you'll like EmployeeRes over SkyNet.
03-03-2012, 07:37 AM
#4
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Joined APC: Jun 2008
Position: A320 Cap
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Originally Posted by EWRflyr
Trying to answer your questions here as employeeRes has changed with the cutover to look different so playing around to find your answers.
Under the "Select pass riders" screen after you have selected your flight, you should see a drop down menu next to your name. For pilots and FAs that has a "Jumpseat" option for you to select. This doesn't show for you?
I believe if you don't get first you aren't charged and that the charge is held until you are cleared for a seat. Someone else want to take a stab at it?
Under the "Select pass riders" screen after you have selected your flight, you should see a drop down menu next to your name. For pilots and FAs that has a "Jumpseat" option for you to select. This doesn't show for you?
I believe if you don't get first you aren't charged and that the charge is held until you are cleared for a seat. Someone else want to take a stab at it?
Strangely, I don't have a "Jumpseat" option on the Select Pass Riders pull down menu. Maybe I got fired.
Smart doing the changeover on a weekend so if you have a problem you can't get it fixed until Monday. Maybe I'll miss my trip? Oh darned.
03-04-2012, 04:48 AM
#6
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Joined APC: Jun 2008
Position: 737 CAPT
Posts: 1,882
Originally Posted by gettinbumped
Thanks for the reply guys.
Strangely, I don't have a "Jumpseat" option on the Select Pass Riders pull down menu. Maybe I got fired.
Smart doing the changeover on a weekend so if you have a problem you can't get it fixed until Monday. Maybe I'll miss my trip? Oh darned.
Strangely, I don't have a "Jumpseat" option on the Select Pass Riders pull down menu. Maybe I got fired.
Smart doing the changeover on a weekend so if you have a problem you can't get it fixed until Monday. Maybe I'll miss my trip? Oh darned.
I'm sure we know who's fault that is if true.
Sorry, couldn't resist. Hope it gets resolved for all soon.
03-04-2012, 07:38 AM
#7
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Originally Posted by EWRflyr
That's interesting. Helped walk a guy through the whole process yesterday for his commute because he couldn't find it either. He assumed it was on the first page where you search for flights. It's on the page that pops up in the second step after you have already selected the flight you want to list on, the one that lists all your eligible pass riders. Should be there in the drop down box next to your name as an option. Hmmmm...wonder if it is a UAL pilot/FA issue only.
I'm sure we know who's fault that is if true. Sorry, couldn't resist. Hope it gets resolved for all soon.
I'm sure we know who's fault that is if true.
Sorry, couldn't resist. Hope it gets resolved for all soon.Thanks for the help!
03-04-2012, 10:29 AM
#8
Gets Weekends Off
Joined APC: Feb 2010
Position: A320/A319/B737 Sys Acft Maint Controller
Posts: 303
Originally Posted by gettinbumped
So listing with EmployeeRes for the first time today. I've run into two questions....
One: The company and ALPA suggests I should list for the flight, and then do another listing as a jumpseater if I think I will need to jumpseat. Nobody has explained how to list as a jumpseater, and I don't see that option while making a listing.
Two: When I list for the flight, if I select first class, there is a service charge applied, and it asks if I want to pay for it with a credit card or payroll deduct. What if I don't get into first class when I check in? Are the charges reversed? Are charges held until you are actually checked in to a first class seat?
Any help appreciated from guys/gals that are familiar with the system!
Cheers
One: The company and ALPA suggests I should list for the flight, and then do another listing as a jumpseater if I think I will need to jumpseat. Nobody has explained how to list as a jumpseater, and I don't see that option while making a listing.
Two: When I list for the flight, if I select first class, there is a service charge applied, and it asks if I want to pay for it with a credit card or payroll deduct. What if I don't get into first class when I check in? Are the charges reversed? Are charges held until you are actually checked in to a first class seat?
Any help appreciated from guys/gals that are familiar with the system!
Cheers
03-04-2012, 01:05 PM
#9
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Joined APC: Jun 2008
Position: A320 Cap
Posts: 2,282
Originally Posted by strfyr51
If you don't GET first clas (which by the way is a waste of time) then they don't charge you for it. but! keep your boarding pass just to verify it.. Everybody lists for 1st. very few is any get it. I Do got Economy plus quite a bit though and Business on the 3 class airplanes.
03-05-2012, 01:11 PM
#10
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Joined APC: Feb 2010
Position: A320/A319/B737 Sys Acft Maint Controller
Posts: 303
Originally Posted by gettinbumped
Indeed that has been my experience in the past. Always list for first, never get it. However, in the new system they demand payment upfront via credit card, or payroll deduct. Seems like an easy way to get screwed. Charge credit card; UAL "forgets" to reimburse.
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