Jetlink,

I just found this photo of the LCAL pilot group having a meeting with management. Does it look familiar to you or is your vision somewhat "constricted"?

 

Excellent!

 

Yep, it look somewhat familiar with many senior CAL pilots with 0000X employee numbers.
But you L-UAL guys are more like:

 

jetlink,
Remind us again how long you've been on property, and where you were just prior...?

 

Remind me again why every post on this site ends up a personal attack against one side or the other? Honestly its like watching my daughters fight, it gets real old real quick and nothing ever gets accomplished.

 

My longevity has noting to do with observation of this group behavior.
CAL pilots may be a bit easy going and perhaps bend over to management, but overall they have been able to secure a semi stable employment and gain more financial stability over L-UAL pilots that have played tougher roll, and at the end have lost over 1400 positions and income to those pilots. But like any other seniority based group behavior, seniors don't give a $h....... about junior. At the end, you can whine and demand so much, corporate will go so far and they will came on top successful and you will end up on the street. The secret is to know how far can you push before, stuff start sliding back on you with accelerated force.
So what's my point here?
All this whining about new United loosing in customer service is caused mainly by you, employees, that interact with them. I sat on A320 flight, where pilots took a delay for crew meals on 3.5 hours flight; no MX, no WX, but we have arrived 30 min late for stupid crew meals. Now that's outstanding customer, don't give a $h...it, service - only on L-UAL tough-guys.
No CEO or best management will fix the problem if labor group is no unwilling to participate.
Merger of this scope take years, two different technologies, way of thinking, doing business, operations, equipment, and yes - cultures.
The problem is that you guys don't even know what you want. Just like Congress, and a bunch of tee baggers, "we'll get something out of it, and I don't even know what it is..." let shot down the whole thing, even though, it may affect your economy and your own 401K investments.
I don't have to report to you or anyone else on this forum, where I have gain my experience of more then 20 years of flying, but I can tell that my experience starches from government, private sector, and airlines. I flew private charters, where customer service is the number one concern, when some dude pays $100K for the service. I flew for airline where at some point, United pilot envy our pilot group, an airline that wasn't perfect, hell far from it, but pilots never behave like the ones here.
Some pilots realize that things need to be improve, but they do not operate the way that it might impact our customer experience, but it looks like it's a common theme at L-UAL.
After making my decision of coming back here, I was hopping that this group of unified pilots with a common goal of making a successful, profitable future United, have changed, but I see, your attitude has not changed at all, and the only solution, is through dilution - new hires, retirement, and .....
OK, now rant on....

 

I can't wait for a Captain to refuse a perfectly good airplane, and me and the IRO say fine, replace the douch bag and find me a captain and we'll go. This canceling flights because I can bull**** has to end other wise we'll never have any customers left to carry.

 

Wish I could say...
Don't know. But it's "funny" to hear guys talk about how the "other group" sucked, yet haven't been on property even a year, and come from a LCC that was THE place to go awhile back.
And to hear guys bring up "Brain Surgeons", when they weren't the ones being talked about, or even out of high school yet. Then when someone brings up "scab", they say that happened so long ago, it doesn't matter....
smh....

 

If you would take off on a 3.5 flight when you are hungry, you are an idiot. Missing crew meals is a management screw up, the pilots were just fixing it...good on them.

I was DHing on a L-CAL transcon and the Capt took a 48 min delay to get crew meals, I thought it was awesome.

 

So you purchase on board food and go, or buy latter, and then expense in accordance with our UPA.
But I wouldn't expect anything else from A320 pilot.
So why don't you guys stop talking about customer service and how bad it is.
It is you that affect their opinion.