Pay Claim?
 

Anyone have some experience with this? I believe my 2/15 pay is incorrect, and filled out the Pay Claim mask through CCS. Got a response this morning saying the department was unable to help, and there was a dead link attached to the email. Should I just go straight to the CPO or union?

I'd print your final pay register for January (which is what the mid-February pay check cleans up). Check to see that those totals are what you figured and then compare that to your Feb 1st and Feb 14th checks. If something is not as it should be, see your CPO AND file a PDR with the union over the payroll issue.

I filed a pay claim for Feb awhile back. Got a response I wasn't satisfied with. Called the pay desk to talk to someone. They insisted the pay was right and after 45 min I gave up because I couldn't figure out why the discrepancy. 15 min later I realized that they hadn't added my carry in to my PTC. Called the same person back and they fixed it without an apology. Point being, the pay desk employee was just 100% dead wrong about what she was giving me as an explanation for why I wasn't getting the pay I should have. So if you call them, take what they say with a grain of salt. I would then run the issue by the CPO and the Union.

Thanks, I wanted to try through the proper channels before involving the office. Appreciate the info

With certain fleets you literally cannot even talk to a person in payroll. The recording says to file a pay claim and that's the only method of addressing discrepancies. I was shorted 22 hours on my Jan 15 check (yes, 22 hours) and I wanted to discuss the issue with a person in payroll before I claimed anything because I initially didn't even know what to claim... no can do. Out of the 3 CPs in my base, one of them took the time to look into it and helped facilitate a resolution. I did have to file a pay claim and it was resolved relatively quickly.

It's asinine that we are unable to speak to a person in payroll about pay issues. It's also very disappointing that our payroll is either so inept or so corrupt that these huge mistakes are constantly being made.

It's almost like working at Mesa.

I'm on the 737 in EWR and the payroll guy I always talk to is named Scotty. If he doesn't pick the phone up by 3rd ring, he has always called me back within 30 minutes. He has always been very helpful and he usually fixes things on the spot. I saved his direct dial number.


I also had Deby Murray from Mesa on speed dial. She was awesome at getting me my money.

I guess the key is to get someone's direct line and circumvent the official protocol.

Circumvent the official protocol? It's called getting results. There is only one person that really cares if I get paid correctly...4 if you include my wife and kids.

Easy there pal... I wasn't disparaging your methods in any way. Merely pointing out that the company mandated procedures don't work.

Maybe you should spend more time with your wife and kids and less time on the computer?

Pay claims have always worked for me in the past but this is Scotty's email if you need it. [email protected]

I have a ? about the fifo email that came out around the end of Jan.. Did it say they would pay us for each time we sat short call? I sat it 2 times and one FS. My check was for 73 hours. Should it of been for 76? Thanks

That is my understanding. Also there was some language about 2 FSB/SCs in a row adding another hr of add pay. I'll dig up the exact wording

From the MEC update 2/1/14:



Grievance Committee Settlement on Curtains and FIFO

The MEC Grievance Committee is pleased to announce a settlement to the 767 curtain issues and an interim solution for numerous FIFO issues.

As a result of this settlement, until certain FIFO issues are resolved, The Company will reimburse actual, reasonable hotel costs incurred by pilots who were assigned or picked up Short Call (SC) assignments beginning December 30, 2013. Going forward, the Company will secure hotels for reserves assigned SC or converted to Field Standby (FSB), including aggressive pickups, if requested by the reserve pilot.

All unused or cancelled SC or FSB assignments beginning December 30, 2013, will increase the impacted pilot’s MPG by one hour. This will apply whether the SC or FSB was/is aggressively picked up or assigned.

Any reserve who, beginning December 30, 2013, was/is assigned consecutive daily SC or FSB will receive one hour of add pay per assignment occurrence. For example, a pilot who has two days of short call consecutively will receive one hour of add pay on day two in addition to the MPG increase from a SC or FSB assignment.

Additionally, each pilot holding a reserve line will receive one vacation day credit for each fifteen calendar day period, or portion thereof, beginning December 30, 2013 through January 29, 2014. If the FIFO issues are not substantially correct by February 6, 2014, as determined by the JIT, one additional vacation day credit will be allocated to each pilot who held a reserve line in February 2014. If the FIFO issues are not determined to be substantially correct by February 13, 2014, as determined by the JIT, the Company will provide an additional vacation day credit for those pilots holding a reserve line for each fifteen day calendar period or portion thereof from January 29, 2014 until the FIFO issues are resolved.

Also, any pilot who was/is scheduled to fly an aircraft that is not contractually compliant with the Section 5-J curtain requirement will receive 5 hours of add pay per flight segment in accordance with 5-F-1-h.

The details for submitting previously accrued hotel expenses and being paid for SC and FSB assignments will be worked out shortly. Expect detailed instructions early next week.

Guess I need to pay claim it I was paid for 73 hours and sat SC 2 times and FS 1

Just heard back via email. They are paying the extra hours. Go get 'em

What do you put down as a claim number?

Leave the claim number blank, it will generate one when you send it. A complete step by step guide to entering a pay claim can be found in ccs under 'help' then 'other'. This will open up a PDF guide that makes things much easier.

If anyone is confused by a pay claim or needs a contact email, contact [email protected]. He is very good at helping guys out. I entered one because I was confused by the PTC column on my pay screen. He was very helpful. When I thanked him I got this response back.

"Todd,

Thank you for the email. I understand that we are all going through a learning curve right now in regards to pay. I am a resource for you to utilize so please do not hesitate to submit a pay claim or email for anything. He is one of the good guys.

Also, while it is a little busier I am also here for you guys. Thanks once again for your partnership in this matter.

Scotty

"Never, never, never give up!"
Winston Churchill"