Pay Claim?
02-12-2014 | 06:23 AM
#1
Thread Starter
Gets Weekends Off
Joined: Dec 2007
Posts: 424
Likes: 0
From: FO
Pay Claim?
Anyone have some experience with this? I believe my 2/15 pay is incorrect, and filled out the Pay Claim mask through CCS. Got a response this morning saying the department was unable to help, and there was a dead link attached to the email. Should I just go straight to the CPO or union?
02-12-2014 | 06:46 AM
#2
Line Holder
Joined: Jun 2008
Posts: 1,980
Likes: 15
From: 737 CAPT
Anyone have some experience with this? I believe my 2/15 pay is incorrect, and filled out the Pay Claim mask through CCS. Got a response this morning saying the department was unable to help, and there was a dead link attached to the email. Should I just go straight to the CPO or union?
02-12-2014 | 07:06 AM
#3
Banned
Joined: Jun 2008
Posts: 2,282
Likes: 0
From: A320 Cap
Anyone have some experience with this? I believe my 2/15 pay is incorrect, and filled out the Pay Claim mask through CCS. Got a response this morning saying the department was unable to help, and there was a dead link attached to the email. Should I just go straight to the CPO or union?
02-12-2014 | 07:37 AM
#5
Line Holder
Joined: Aug 2008
Posts: 219
Likes: 5
From: It keeps changing.
With certain fleets you literally cannot even talk to a person in payroll. The recording says to file a pay claim and that's the only method of addressing discrepancies. I was shorted 22 hours on my Jan 15 check (yes, 22 hours) and I wanted to discuss the issue with a person in payroll before I claimed anything because I initially didn't even know what to claim... no can do. Out of the 3 CPs in my base, one of them took the time to look into it and helped facilitate a resolution. I did have to file a pay claim and it was resolved relatively quickly.
It's asinine that we are unable to speak to a person in payroll about pay issues. It's also very disappointing that our payroll is either so inept or so corrupt that these huge mistakes are constantly being made.
It's almost like working at Mesa.
It's asinine that we are unable to speak to a person in payroll about pay issues. It's also very disappointing that our payroll is either so inept or so corrupt that these huge mistakes are constantly being made.
It's almost like working at Mesa.
02-12-2014 | 07:48 AM
#6
Gets Weekends Off
Joined: May 2007
Posts: 1,982
Likes: 0
From: A320 Captain
With certain fleets you literally cannot even talk to a person in payroll. The recording says to file a pay claim and that's the only method of addressing discrepancies. I was shorted 22 hours on my Jan 15 check (yes, 22 hours) and I wanted to discuss the issue with a person in payroll before I claimed anything because I initially didn't even know what to claim... no can do. Out of the 3 CPs in my base, one of them took the time to look into it and helped facilitate a resolution. I did have to file a pay claim and it was resolved relatively quickly.
It's asinine that we are unable to speak to a person in payroll about pay issues. It's also very disappointing that our payroll is either so inept or so corrupt that these huge mistakes are constantly being made.
It's almost like working at Mesa.
It's asinine that we are unable to speak to a person in payroll about pay issues. It's also very disappointing that our payroll is either so inept or so corrupt that these huge mistakes are constantly being made.
It's almost like working at Mesa.
I'm on the 737 in EWR and the payroll guy I always talk to is named Scotty. If he doesn't pick the phone up by 3rd ring, he has always called me back within 30 minutes. He has always been very helpful and he usually fixes things on the spot. I saved his direct dial number.
I also had Deby Murray from Mesa on speed dial. She was awesome at getting me my money.
02-12-2014 | 08:00 AM
#8
Gets Weekends Off
Joined: May 2007
Posts: 1,982
Likes: 0
From: A320 Captain
02-12-2014 | 08:23 AM
#9
Line Holder
Joined: Aug 2008
Posts: 219
Likes: 5
From: It keeps changing.
Easy there pal... I wasn't disparaging your methods in any way. Merely pointing out that the company mandated procedures don't work.
Maybe you should spend more time with your wife and kids and less time on the computer?
Maybe you should spend more time with your wife and kids and less time on the computer?
02-12-2014 | 08:43 AM
#10
Gets Weekends Off
Joined: May 2010
Posts: 378
Likes: 0
From: EWR 777 FO
Pay claims have always worked for me in the past but this is Scotty's email if you need it. [email protected]
Thread
Thread Starter
Forum
Replies
Last Post
captain_drew
Flight Schools and Training
39
12-05-2012 08:29 AM
