It sounds like you were talking about the jumpseat. With Delta's stupid policy about double listing for the front and the back I have never listed for the jumpseat in 10 years. As for his other issues, remember he was heading to work, most of us need to be heavily medicated just to want to go these days. I know it sucks when you loose a jumpseat but I commute from Seattle and it has been happening regularly since we opened DTW. Many times 15 min before departure. Your not alone.