Originally Posted by
SpecialTracking
Sorry you have to experience this but, it is the United way. I could go into a litany over the events and comments I have witnessed over the years. I however, am trying to have happy thoughts right now. I will say when you think you have seen it all, stand by, there's more around the corner.
If it the "united way" I thought that cal people are running the show at flight ops, mx, customer service and flight attendents, then it sounds a lot like the continental way, or just the airline way as I have seen the same type service from dal amd amr.