Originally Posted by
Rocketiii
It has been a very obvious degradation of quality within the last two months... whatever the cause. Our service, morale and maintenance in the last decade were not even close to what is happening now.
Take it easy, its not a dig at the pilots. Im sure you werent happy working for a such a mess over the last decade just as CAL pilots werent happy working for the mess before that.
I was attempting to get on a flight to a tropical destination last week. Last flight of the day. There were connecting passengers from Frankfurt who were running down the concourse over ten minutes before departure. The hugged each other, out of breath, and high fived as they handed their tickets to the agent. The agent denied them boarding and gave their seats to some standbys that were standing there at the gate. It was very tense. I was aware of their connection before the Franfurt flight even landed, so I know the gate was aware. That never used to happen.
Like I said I thought cal has taken over most of the operation from what I have seen or read. I fully expected the service to get better if the cal folks are running the show. That being said I have seen things just about the same as before not really better not worse but hey that is just the small picture in which I operate.
I was not trying to ake a dig at anyone I thought it was a legitimate questions since cal has taken over the opertaion at the top of most of the operation. The moral I assume is just from the merger dragging out longer than most expected.