Everything I've seen on the United side...SUCKS! how have you let such a once great airline become such a piece of crap ? I know your gona say it was management and I agree but know one gives a crap...your ramp could care less, gate agents a'holes, you look old and miserable somebody needs to come up with a way to fire this dead weight or like the original poster said this merger is domed to fail and at the very least it will be once again from first to worstes...I made made that word up

I hope for all our sake something good comes out of this mess...