I'll primarily direct this at Kikuchiyo, unless someone else has knowledge:

I'm on the standard 3-year order. I'm applying for an extension. Secretary tells me she was told that if granted an extension, the total service length for anyone in any of the recall programs is 48 months.

Is that correct? I know the email from Randolph said you could apply for 1 or 2 year extensions.

I think she's right, but looking for verification (she's new).