Southwest prefers to hire those who treat others well, and are able to relate that quality to the interviewers without coming accross as either arrogant or untruthful. If you know how to tell them how great you are, you will do well. No, they didn't hire me. Yes, I'm slighly biter. No, I don't hold it against them. Yes, they make mistakes. No, you can't predict who they will hire.

Any questions?