CRM - using all available sources – information, equipment, and people to solve problems / to avoid errors that lead to accidents. It is the active process employed by crew members to identify existing and potential threats and to develop, communicate, and implement plans and actions to avoid or mitigate perceived threats.

CRM supports the avoidance, management, and mitigating of human errors. The secondary benefits of effective

CRM programs are improved morale and enhanced efficiency of operations.

-LAFF