I will also add to the "what has he done" list:
An aggressive upgrade to the communication. You can now see video of LEC/MEC speakers, we have telecast text messages, and we are finally leveraging technology to keep pilots better informed. We also have a very active P2P program.
Why? The goal is that a TRANSPARENT process without mixed messages will create a better, more informed and unified pilot group. As I said previously--it is a work in progress, but it seems to be working. I always got the impression the previous administration complained publicly about lack of involvement, but in reality didn't really want any "outsiders" getting involved. This group is trying very hard to get involvement, awareness, and participation by the line pilots to higher levels. Ultimately, I think the more pilots understand the process and are aware of what is going on, the better they will do when the chips are down if action is ever required. There are no secret agendas, no hidden city purity letters, etc these days.
I know the guys who helped bring the union on the property back in the 90s faced a lot of tough adversity from the company, and I think many old guard still carry a grudge. However, most of us postal wave guys came onboard to a union the that had 97% voluntary membership. The battle is over, and we won. Our RCP is a former union volunteer. The late John Lux, an outstanding human being, was a former union volunteer and assistant chief pilot. There is always room for improvement in our contract and we need to keep raising the bar for others in the industry. However, at least for now, I think the approach we are taking will continue to offer the improvements we all seek. The fact that there is less drama and bluster seems to irritate some of the old guard, who want a more "old school" approach. I say let's give this new approach a fair shot, and see where it goes. I've been optimistic that for now it is our best approach to secure the improvements we want. Changing now just means its 2005 all over again, and a lot of us do not want to go back there.