Desperately seeking customer service.

"Starting June 1, customers who are eligible MileagePlus members will be able to submit up to five e-nominations from their United mobile app, and will be able to use those e-nominations to recognize excellent customer service by co-workers.

After September 30, the company will randomly draw 16 e-nominations from all those submitted during June 1 through September 30, and co-workers whose service was recognized by the MileagePlus members submitting the e-nomination will have the chance to win the following cash awards:

· 1 co-worker will be selected to receive: USD $50,000
· 1 co-worker will be selected to receive: USD $25,000
· 1 co-worker will be selected to receive: USD $10,000
· 3 co-workers will be selected to receive: USD $5,000
· 10 co-workers will be selected to receive: USD $2,500

In total, we’re giving $125,000 to co-workers during the initial nomination period. The customers whose e-nominations are drawn will also win prizes, ranging from round-trip international or domestic tickets to various amounts of MileagePlus miles. In all, 16 co-workers and 16 customers will win during each nomination period, for so long as the program continues."