Of that, I'm sure . So, you get a new contract and you instantly become superman, solving all the problems, going back and fixing all the missed connections, missed weddings, missed funerals, ruined vacations?
Well...yeah. If it's the right contract. Don't forget the share holders. Smizey does answer to them, and with this merger already running at least a year behind Delta, his competency is in question. He and flight ops, maybe customer service too, has spent too much time trying to turn this place into wal-mart.
True that he paid himself in advance, handsomely I might add. For services that he is supposed to be delivering now? I'd say we've been short-changed. Anderson has head faked him right out of his shoes.