I went through about 30 minutes of pain with the FedEx FIRST help desk today (as it says to do in the posting). I initially received the phone equivalent of a blank stare, but after being transferred to a tech supervisor found out that the afore-mentioned migration tool has not been released yet. Apparently the beta testing found lots of bugs, so until it is released the old webmail will remain unchanged. We'll have 90 days from release of the migration tool to move over old emails. One other thing to note: all new emails are going to the new Outlook system, which doesn't tell you on the PFC screen that you have new email waiting...so don't forget to check when you're logged on.