oh and by the way, if my family is travelling from Point A to Point B, frequent flyer miles aside, I am sending them on the airline with the best service and treatment, price being a consideration also. But I will pay (a little) more for service versus bargain basement prices on an airline with 5 connections and record of poor customer service.
yes, amazing concept, something ALPA and airline CEO's might try to understand.
more and more I see ALPA as being retards and not having adopted to the way the world operates in 2012.