Originally Posted by
EWRflyr
Sled,
Not to rain on your parade, but you do know that the company is changing the configuration of the p.s. planes going forward? We are not keeping the same service that you see on United's p.s. now.
Currently there is lie-flat first, business and then all E+. Instead they are being reconfigured to a lie-flat BusinessFirst type seat I believe, some E+ and then the rest regular economy. Yes, they are expanding the number of lie-flat seats (which the company is all rah-rah-rah about as an enhancement for the premium customer), but they are reducing E+ seating and adding regular economy. More passengers with a reduction in premium seating overall.
Personally I think this is a degradation of the p.s. flights and the service those passengers have come to expect. Judging by the reactions on FlyerTalk I'd say there are plenty out there who agree. This is not your father's p.s. anymore. It's been Jefftified.
Flight attendants have been talking about the reduction in service. The pax are not happy. I guess it's a case of "we will tell you what you will like."