Originally Posted by
Pilotbiffster
And now we have ****ty coffee, hillbilly service to premium passengers, and that wonderful cheeseburger that just exudes class and elegance. Thnak you, Continental. Our premeir passengers are leaving in droves thanks to the Toothless Southern Boys that are trying to run our airline. Dealing with Continental is like inviting your Ozark cousins to a black tie affair. They want to be classy, but to them, that's a tuxedo tshirt.
The entire purpose of the merger was to convince Wall Street to keep the money flowing to UAL to avoid another BK or worse by promising it would get better because the management of the airline with reputation for good customer service was taking over. Talk about not meeting expectations.
Last edited by APC225; 02-24-2013 at 06:16 AM.