Originally Posted by
7576FO
There is NO CRM at AA. We have this class called HF Human Factors that started 5 years ago. It is total bunk. There show 2 little videos of someone screwing up. And then say "What factors contributed to this?"
Then they gloss over "What a Great fatigue program we have! It's the best!"
This is my 3rd airline. The other 2 had actual CRM classes. All we realyy need are some code words like: "This is an unsafe operation" which triggers ALL pilots to get on the same page quickly or take another plan of action.
Example: my last trip i'm landing FO at 4:40am. On approach into Miami I hear a tired lady controller say "ILS out of service" At that hour there is only 1 ILS operational. I tell the captain "I heard ILS OTS" He says "I didn't hear that"
I ask, can you ask?
He says, It's not on the ATIS
I ask, can you ask?
He says "NO"
I should have just keyed the mike and asked.
So now we are 15 seconds into the 30 second trend indicator on the ND (meaning we are 15 seconds form intercept with no clearance)
I say "Can you get a clearance"
The controller clears us for visual.
I say "NO LOC"
"LNAV/VNAV"
Capt says "How about APP mode"
I say "No, VNAV LNAV"
We land uneventful, but a bit of ___ and elbows.
Welcome to AA this is ONE of the many reasons we are call Sky ______'s
Please USAir Pilots pass this info on, if you have CRM at USAir we need it. Our HF class is stupid and worthless.
The HF class instructors are known COOLAID Drinkers. It's nauseating.
I will continue to pass on notes/info of what could be done better for our JBCA.
AA's problem is they have never looked to see how/what other airlines do that is an improvement or things that are better.
At AA we still wait up to 20 minutes with both engines running for Loads Takeoff numbers.
While we watch SouthWest and Delta and USAir taxi out and takeoff never waiting for numbers. Then they lecture me about fuel burn and APU usage.
From what I've seen at Airways, there is no specific CRM class. Threat and Error Management is built into everything we do. It starts from Day 2 (Day 1 is company introductions and paperwork). All around the training center, in every classroom and every briefing room, you see our TEM diagrams. We even have them in our Supplemental Binder (the binder we carry to supplement the ship sets). We were told that other airlines have used our TEM program as a model. I like it.
We wait on our numbers quite a bit, too. At some of the outstations it takes a while for them to put the numbers in so CLP (Central Load Planning) can send it out. If there are no major issues, as soon as the numbers are in the computer, the Final W/B is sent to the airplane. I waited 20+ minutes at the end of 22L in ORD last month for the ramp to put the bag numbers in. No one was answering on the radio and Dispatch and CLP couldn't get anyone on the phone. This was the middle of the afternoon in ORD. There were also 3 of us in the Block for 19 at DCA last month, all waiting on numbers. You're not alone. Normally, it's not too bad, but I have had to wait.