7576FO, while I've flown with some real characters over the years at AA, they've been few and far between (and I was on the Bus, which had more than its share). That CA sounds like a real tool. Did you talk to Professional Standards?

Oh, and RE waiting for the numbers: we've gotten waaaay better in the last 3 or 4 years. The vast majority of the time I get mine as we're pushing. Miami has especially gotten better (they couldn't go anywhere but up). The only time in the last few months I've had to wait significantly was in Seattle (on intrabase tdy to domestic). That operation is just short of incompetent.