Originally Posted by MaydayMark

I recently wanted to compliment the consistently above average support I get from the IAD Ramp. It's nice when you can count on a lineman, wing walkers and stairs when you arrive (no matter what time of day). I don't think that happens by coincidence, rather I suspect it's good Management.

The Ramp Manager wanted to know what they'd done wrong when I asked for his email address. I guess they don't get very many compliments?

PLEASE PROMOTE THAT GUY AND SEND HIM TO MEM!