Originally Posted by
motormadness
It is truly an embarrassment to fly in the UAX system. Period. And yes, United pre-cancels way more Express flights before they'll even touch their own. I get it, but when you're running about 15% more outsourced capacity than your competitors, you'll have a major problem so quickly. United relies on the Express carriers so much for its North American feed. I won't even say domestic because it's not. Anyone one here that works for a carrier that flies for UAX understands. I saw a stat the other day that Delta has around 77% mainline capacity at its largest hub (ATL) while United is like 35% at ORD. Granted ORD is not Uniteds largest hub and is around half the size of the Delta ATL operation, but still. Seeing how ORD has gate capacity issues you would think that number would be higher. I would be interested to see what IAH runs as the largest hub for United.
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It blows me away how United craps all over it's regional operation. Cancel, delay, ignore ACARS in range requests, don't clean the aircraft and on and on and on. They are screwing their own customers. The passengers bought tickets from United, not UAX. It seems as though United management thinks they can shift the blame for their suckieness over to the regional carriers somehow. They don't seem at all interested in protecting the image of their brand. United is truly one sad airline.